Autobilling stopped working from around April 10

Autobilling stopped working from around April 10

Hi Zoho,
Thank you very much for a quite OK invoice service.

I have regular customers who I automatically bill on the 10th of every month.

Autobilling has worked fine until April 10. From April 10, the autobilling function stopped working.

The error message says something like "The following place holder could not be inserted, and thats why the invoice was not sent out"     
%CompanyStreetAddress2%

Checking my invoice template through the old UI, the selected place holders that I use in the template are as below:




〒%CustomerBCode%
%CustomerBState%%CustomerBCity%%CustomerBAddress%
%CustomerName%


In the template editor, looking at available place holders in the pull down window, there is no such place holder as %CompanyStreetAddress2%.

This time, I had to send the invoices manually, but before May 10, I need to fix this issue in order to save time, not having to send the invoices manually. 

Could you give me some support and feedback on how to solve this problem?

I have some special preferences in the design of my invoice, that is why I use the old UI for my invoice templates. I prefer to continue using the old UI for generating templates, otherwise I would need to spend hours and hours of work having to redesign the templates in the new UI.

Look forwards to hearing from you ASAP.

Best Regards,
Bjorn




























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