Backups and undeleting of email

Backups and undeleting of email

In large organisations (and smaller ones) there exists a need to have automatic backup procedures in place.  It seems to me that Zoho doesn't have tools in place to deal with this
  1. How is email protected in the system?  Is it possible for a administrator (or reseller manager) to undelete deleted emails?  If a client user deleted a crucial email, how can this be recovered without contacting support and hoping for the best?  There should be a method to deal with this from the user administrator's side.  To provide the ability to undelete mail for 30 days should be provided as standard for premium users.
  2. If 1 above not possible or not a feature, then there also doesn't seem to be a tool to set automatic backups at the end of say every month or week for instance.  The documentation says that one can export mail manually from time to time, but this is a tedious and labour intensive task would should be automated by Zoho.  For example: Create a rule to backup all new mail for the month on the last day of the month.  Then notify the administrator for an organisation that the archive is ready to download.  One could then use a tool like ifttt to automate the download and maintain an archive.  It's not a feasible option to do this manually.  If one has to do this manually, you may as well install Zibra or something similar and not pay Zoho a premium for the service.
  3. Of course if Zoho provided 1, then 2 would not be necessary, provided Zoho gives a guarantee for 30 days of undelete capability.
  4. Zoho has a great feature set already, but the above features will take it a step higher and even surpass the likes of Exchange for corporations.


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