Recent Topics
Zoho Desk Deluge get tickets info
When using Deluge, Need to use "tickets" to obtain ticket information. Example : ticketDetails = zoho.desk.getRecordById(XXXXXX,"tickets",ticketId); Is there a way for me to query ticket information while only knowing "ticketNumber"? The "ticket Number"
Zoho still running very slow
I have a lead log for my company and creator seems to be running extremely slow still.
How to link Custom Fields in Ticket view
Hi team, I have created 2 custom fields in our Accounts Module would like them to show in our ticket information. We don't have Enterprise so I cannot do it via a workflow, but I know you can do lookup fields to link modules. How would I go about making
How can I send out edm email without execced the mail limit and got block?
Hello, What service should I subscribe and pay for?? Thanks Tomuel
Lost Data
I never synced it before but now since ir forced me to login... my data is lost. Can I still recover my local data?
Unable to verify Domain - Exabytes
Hi, I have obtained a .com.my domain provided by Exabytes, but am unable to verify the domain ownership despite added in both TXT and CNAME as below: TXT - Name: @ ; Value: zoho-verification=zb88785805.zmverify.zoho.com CNAME - NAME: zb88785805 ; Value:
Forgot password to my notebookd and notes
Exactly what the title says. I know it sounds dumb since it's my own fault but what can I do? I'm just wondering if we can recover our password or something. I see there's no such feature but it should have right??? This is really frustrating to me because
Problems with email configuration and slowness in Zoho support.
I've been having problems configuring emails since yesterday, they responded to me today, I sent a response right away and so far I haven't received a resolution to the problem. Attached are the configuration attempts that were made.
Ajuda! Não é possível enviar mensagem; Motivo: 554 5.1.8 E-mail enviado bloqueado
Não estou conseguindo enviar email está aparecendo isso ai amorproprioterapias@amorproprioterapias.com.br
Kaizen #60 - Get Records, Search Records, Query and Bulk Read APIs
Hi everyone.. Welcome back! In this post, we will discuss when to use Get Records, Search Records, Query, and Bulk Read APIs to fetch records. Please note that the information in the article holds true for version 3 of Zoho CRM APIs. Get Records API The
POP/SMTP issues with Gmail client & problem with support
Hello! I've recently encountered an issue with POP/SMTP synchronization with my Gmail client. After issuing a ticket to Zoho support, the status shows up as "Invalid" and I haven't recieved any kind of reply. So I figured that maybe the community page
Contatos apagados ainda aparecem
Olá boa noite eu apaguei os contatos que tinha salvo, porem quando clico em "para" na parte de envio de e-mail, ainda aparece os contatos la e as categorias, que tambeém foram apagadas. como apagar completamente os contatos e as categorias?
Zoho Mail POP & IMAP Server Details
Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. Ensure
remove one field
we want to remove compensation amount field from our offer letter,As we are hiring interns we don't want compensation amount.
Issue with Receiving Emails After Domain Recovery
Dear Zoho team My domain recently expired, but I was able to recover it after a period of bidding. While I have reconfigured the domain and can now send and receive emails from newly created addresses, I am unable to receive emails sent to the addresses
Connected Records are now supported in the latest version of the Bigin app
Hello all, Connected Records are now supported in the latest version of the Bigin app on all platforms (Android v1.5.9, iOS v1.6.5, and macOS v1.4.4). The age-old challenge of ensuring a seamless flow of information across departments in businesses is
Adding custom_field to the items when creating item groups
I am migrating products from my existing db to zoho inventory. So when grouping the products and creating items with the groups, I want to store my old skus in custom_field to be able to trace back the products. Isn't it possible to add custom_fields
Workflow sync between zoho books and zoho inventory
Hello, While the custom fields, validation rules and even custom buttons are sync'd between zoho books and zoho inventory, the workflow rules do not. Not sure if this is an intentional purpose of zoho team for some good reason or if it's in the development
How to automatically record Amazon FBA returns on ZOHO?
Hello, We are currently using the beta version of FBA API with Zoho inventory. How do I ensure credit notes are being automatically being generated against returns on Amazon FBA? Where can I track that?
ZOho Booking and CRM integration.
We are using Zoho Booking wiht Zoho CRM in a custom module. Inside our module we use the option to book a meeting with the customer. This part works great we feed the field to the URL and everything work 100%. Now my issue is that I was not able to find
Can't download record template as PDF on mobile
Hi, I used this to download a record template as pdf, it works on desktop but not on mobile: openUrl("https://app.zohocreator.com/" + zoho.loginuser + "/" + zoho.appname + "/record-pdf/Report_Name/" + input.ID,"same window"); Getting a message: "Error
Is Zoho Forms Signature field eIDAS compliant
I would like to know if signature field is eIDAS compliant
How to Record Loan with interest
I have received loans from friend he give me like 2 loans so far one is one year repayment and one short, how to properly record his payment, and repayment and give him statement for each loan he give me
Email Notification to WordPress Blog Subscribers
You know when a new WordPress blog is published, your subscribers will be notified via email with a link to that blog? Jetpack does it but I'm hoping to get away from it or any other specialized WordPress plugin (like MailPoet), and instead, use a dedicated
Issue with ticket replies via Slack: '+' symbols replacing spaces in emails
Hello, support team! We're experiencing an issue when replying to tickets directly through Slack. When the reply is sent to the email, spaces are being replaced by '+' symbols. This makes the message harder to read and understand. Is there any solution
Elevating Email Security on Zoho Desk: DKIM Now Mandatory
Hello Zoho Desk Users! It has been a wonderful journey with you on Zoho Desk. As we welcome 2025, we are strengthening our efforts to ensure a secure and seamless experience for you. To enhance email security, DKIM configuration will be mandatory for
Zoho say my domain seems to be already associated with another account
I created a website on zoho and associated my domain (bompescado.com) on it. You can see the A record and CNAME are working to it. Now I need to associate the same domain as webmail, but when I try it return with: " This domain name seems to be already associated with another account. If you own this domain, please contact us for assistance." Im following the advice and conctacting you to say I've not been associated this domain on zoho before. What do I need? Well, I need you manually remove it
Can't add Email Alias - AS101 error
Hi, It won't let me add a alias email address on any of my domains under Admin Console, User, add alias email address it just says AS101 error, I have never had issues creating an alias address before Please fix this
Darshan Hiranandani : Zoho Meetings Outlook Plugin Authentication Issue - Error When Signing In
Hello Zoho team, I'm Darshan Hiranandani, We’ve been facing an issue with the Zoho Meetings Outlook plugin for the past two weeks. Here’s what happens: When we try to sign in through the plugin, it redirects us to the authentication webpage. After successfully
unable to import transactions into zoho books
I download a csv with separate columns for deposit and withdraw. The sample has zero's in the blank spaces so I ensure mine does too. When I try to import it says the fields must have values greater than zero.
Incorrect Device Time
Hi On my windows laptop I can't sign into Zoho mail due to "incorrect device time". I'm in Toronto, Canada. How can this be resolved?
Error 403: Forbidden When Updating Email Signature via API
Hi Zoho Desk team, First, congratulations again on the excellent Zoho API. But, I’m encountering an issue while attempting to update an email signature via the API. Whenever I make a request to update the signature, the response returns an HTTP 403 Forbidden
Can I Integrate ADP Payroll with Zoho Books?
Hi, I am hoping that I can integrate ADP Payroll with Zoho Books so that I do not need to manually input the payroll journal entries. Is this possible? If so, how do I do that?
Would like to set up the rule to auto close the ticket
Hi, i would like to set up rule if ticket body, descrion contain text:”from: DE-2”. Postal code which start with DE -2 should be closed. Is there any symbol to replace all five digits or how to do it? Thanks.
Assistance Needed: Employee Not Receiving Zoho Form Email Invite
Dear Zoho Team, I hope this email finds you well. I am reaching out to seek assistance with an issue we are facing on Zoho Forms. We recently added a new employee to Zoho Forms, but she has not received the email invite. Despite resending the invite multiple
Canva Integration
Hello! As many marketing departments are streamlining their teams, many have begun utilizing Canva for all design mockups and approvals prior to its integration into Marketing automation software. While Zoho Social has this integration already accomplished,
How to merge data from Zoho CRM to Zoho Sheet
Hello! A few months ago, I made a Zoho sheet with the ability to bring in data from Zoho CRM. It worked by adding the email of a Contact to the sheet, and then it would fill in the rest of the information in the row with information that was stored in
Evergreen email sequences in Zoho Campaigns
Dear Zoho Campaigns Team, I’d like to propose a new feature for Zoho Campaigns called Evergreen Email Sequences, building upon the existing Autoresponders functionality. This addition would empower email marketers to create and manage long-term, sustainable
Identify and clean hard bounce lists in Automation 2.0
Hello. 1. I want to know how I can identify hard bounces in the lists I created to clean them before sending an email, given that the bounce rate has increased and it is necessary to clean the lists. 2. How can I exclude hard bounces and invalid emails
"Customise Content" option not showing for drafts or "edit as new"
Could you please fix the bug that's causing this? If I start a post, then save it as a draft, I lose the ability to customize content for each channel on that post -- the button just doesn't show up when I go back in to edit an existing draft. Same happens
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