Blueprint - 'On hold' state with an automatic transition?

Blueprint - 'On hold' state with an automatic transition?

I think I'm missing something here so I'm hoping if I explain what I'm trying to achieve someone might be able to give me a way around it.

We sometimes get request far in advance but we don't want to action them unless it is 7 days from when they are due.

Our custom module has a Due date on it.

1) I would like the blueprint to go into an On Hold state (ideally automatically, but it could be manually actioned by a user).

2) When the Due date is less than 7 day away - it would like the transition to automatically go to a 'Ready' state.

The way the transition dates all seem to work is if the state has not moved for longer than a period of time - but in this case, I don't know the period of time.

Is there a way or is this beyond Blueprints?

Thanks!




        • Recent Topics

        • Is PageSense included in Zoho One?

          PageSense is marketed as part of the Zoho One product suite, but when I login to PageSense it prompts me to upgrade (in 31 days I suppose) even though I am on a Zoho One subscription. Is PageSense included or not? If not, then please don't market it as

        • Automation #3 - Auto-sync email attachments to tickets

          This is a monthly series where we pick some common use cases that have been either discussed or most asked about in our community and explain how they can be achieved using one of the automation capabilities in Zoho Desk. Most of our customers use email

        • Project and Workdrive relationship

          Hello, Since Zoho Project is linked/associated with Workdrive, is there any way to fetch the ID of the Workdrive Folder associated with a Project from the Get a Project API?

        • Zoho Expense suddenly not working on iPhone X Max

          With the last app update -- which it appears was 3 days ago -- Zoho Expense no longer works on my Apple iPhone X Max. (7 year old phone) I updated both the phone AND Zoho Expense -- and when I click on it...it starts to open...then just disappears. It

        • Invalid Value Passed in customer_name API

          Hello, I am trying to send data from zoho creator to zoho books, while doing that it throws me an error {"code":4,"message":"Invalid value passed for Customer Name"} This is the code: void BooksIntegration() { mapp = Map(); mapp.put("contact_name","Bhavik");

        • Thermal Printed Receipt

          Hi, It seems ZB supports thermal printer invoices as it has ready templates for it with page sizes suitable for thermal paper rolls, but what about payment receipts? customer receipts are even more important since they record the payment done by the customer!

        • How to transfer emails from G Suite to Zoho Mail account?

          Check out Advik G Suite Migration Tool for Windows. This software is socially designed to migrate from G Suite to another cloud email server. During migration process the software maintain the key elements and folder hierarchy in as it is form. Hence no data loss or modification will take place. Steps to move from G Suite to Zoho Mail account; Step 1. Launch Advik G Suite Migration Tool. Step 2. Enter G Suite login credentials and click Next. Step 3. Select mailbox folders and click Next. Step 4.

        • Zoho Feedback: User Experience with Zoho One Suite

          Hello, I appreciate Zoho’s commitment to creating valuable products, and I'd like to share some feedback based on our experience with the Zoho apps within the Zoho One Suite. Firstly, I feel that the user experience would be greatly improved if the look

        • Stripe payments via Books invoice link missing email - affects fraud detection

          Hi, All our payments done via Books invoice link have a warning: Integration improvement available This transaction is missing customer email address, which affects fraud detection. Why doesn't Books pass this info to zohosecurepay.eu/books/... for more

        • Item/service subtotal

          Just discovered & really pleased that we can drag to re-order the line items in Sales orders & Invoices, a very nice feature which doesn't seem to be documented? It would be nice to be able to insert a subtotal as a line item to complete this great feature

        • Version History - in Enviroments

          Currently the version history in Enviroments doesn't show: User who pushed the change into Production Date this was pushed into Production This would be very useful for audit tracking purposes. Can this please be added to the Roadmap? Many thanks!

        • invalid_client error.

          Hi, I am getting invalid client error while fetching Access token from grant token.

        • Brand Indicators for Message Identification(BIMI) support in Zoho Mail Android app

          Hello, everyone! In the latest Android version(v2.7.7) of the Zoho Mail mobile app, we have brought in support for Brand Indicators for Message Identification. Now, the brand's logos and verification mark will be displayed on the email. Brand Indicators

        • Record payment: Payment Mode vs. Deposit To and how to "connect" them!?

          How do we set up that when we choose:  "Payment Mode"= Cash, then "Deposit to" is automatically set to Petty Cash, and if we choose  "Payment Mode"= Check, then "Deposit to" is automatically set to Undeposited Checks, and if we choose  "Payment Mode"=

        • Zoho CRM Integration Form + Custom Fields

          Hi! I've created an Integration Form from Zoho CRM's Vendors Module, but I can choose a few standard fields and no custom fields I've created in Zoho CRM. There is a plan to add this feature soon? Thanks in advance.

        • How can i download and secure all my mails from the archive folders?

          Hi, i would like to download all my mails from my archive folders and secure it on my external HDD. Is this possible? Thx. amir

        • Zoho CRM for Outlook hanging

          We are currently experiencing issues with Zoho CRM for Outlook despite updating the Microsoft add on app and Zoho software to the latest versions. When working in Outlook on our Macs and PC's (not 365 on the web), when we try to link an email in Outlook

        • Error when making API to fetch objects from AWS S3 bucket.

          I have a serverless app/function that in z-flow, that makes a GET request to AWS S3 bucket, but sometimes I get error which states that the "Execution exception : 'Invoke url response content length cant be greater than 5 MB' at line number 17. Resolve

        • Side-by-side feature list, comparing One to other apps?

          Hello, I am going through some changes in my business, and evaluating my Zoho subscription. I currently pay for Zoho One, but only use Books and Social. I see that Zoho One is noted to have "Enterprise-level" features in each app. Since Books and Social

        • Workdrive on Android - Gallery Photo Backups

          Hello, Is there any way of backing up the photos on my android phone directly to a specific folder on Workdrive? Assuming i have the workdrive app installed on the phone in question. Emma

        • Subform on Detail Page (Standard) - Add Row Button - Validation / Disable Add Row?

          It is possible to validate subform fields on the Edit page using Client Script. However, there appears to be no way to validate rows added using the Add Row button on the Detail page. This allows users to circumvent all validation and add invalid rows

        • Get Workflow Metadata via API

          Is there a way to get metadata on workflows and/or custom functions via API? I would like to automatically pull this information. I couldn't find it in the documentations, but I'm curious if there is an undocumented endpoint that could do this.

        • pages over forms

          Is it possible to build pages and have custom css /design and backend forms on C6?

        • How to add new links on the "Quick Links" app on the Zoho People Dashboard?

          There doesn't seem to be any option to add, delete or edit the links on the "Quick Links" app on the Zoho People Dashboard. How can that be done be a user/employee?

        • Prevent subform editing on a module's detail's page

          Hi everyone, We would like to prevent any editing of the subform data in the : Create page Edit page Details page (as subform editing is now allowed by the recent UX update) We are able to prevent editing by making the subform fields read only in the

        • case not showing

          case not showing

        • How to download Job Sheets in Zoho FSM?

          Hello, I'd like to download copies of completed job sheets as PDF's for upload to a workdrive to keep an audit record of completed Job checkout sheets. I do not see download of this file type as an option - any help is appreciated!

        • Clarification on Workflow and API Limits

          Hi Team, Greetings! Are there any specific limits for the workflow, or does it consume API limits? Kindly share your thoughts on this.

        • "Registered" Date Field?

          I manage a sales team and it's important to log when the records are officially changed to "Registered" for commission related reasons. I'd want it to be an unamendable date field in a perfect world. This is a standard field in Salesforce and the like,

        • Getting a "Unable to connect to your account" error during migration from Gmail to Zoho

          Hi, I'm trying to migrate ges@gesenterprise.com accounts from Gmail to Zoho.  I'm getting a "Unable to connect to your account" error and I can't figure out why.  I have tried many options but no luck

        • Zoho Meeting's call quality

          I'm adding my voice to the ongoing concerns about Zoho Meeting's call quality. Like many here, I've observed that the quality of our company calls using Zoho Meeting has been less than satisfactory. It's disheartening to note that this issue has been

        • blank page after login

          blank page after logging into my email account Thanks you

        • DNS Error: NXDomain

          I have a couple of people that we are trying to send emails to that keep getting bounced back to us (interestingly one of them is an email with a zoho domain). The email addresses are being entered properly and we can send them emails from Gmail accounts.

        • Zoho Finance Bug: MAJOR ISSUE - Duplicate Records Created in Zoho Finance (Sales Orders & Invoices)

          Posting this incase other people are unaware of this issue. It's been reported multiple times but there's no solution in sight. Summary of Issue We convert CRM Quotes to Zoho Finance Sales Orders. Since early June we randomly get duplicate Sales Orders

        • Backdating Task Completion Date

          Hello, I have uploaded a project which was started 6 months ago, when we didn't have Zoho yet, but a lot of the tasks were completed. When I mark the task as completed, it puts it as completed today's date only.  Is there a way to backdate a completion date to coincide with the actual date it was completed?  Thanks Alex

        • Handling Returns for Dropship/Force fulfilled orders

          My company dropships the goods from vendor directly to customers. So we used dropship feature to do that. When it comes to sales return, we don't return them back to vendor but it goes to our warehouse. Now the problem is, I can't create sales return

        • security and safety for remote sessions

          Describe how Zoho Assist provides a secure and safe environment for remote access. Describe how Zoho Assist complies with permissions to the remote session and how encryption keeps this information safe.

        • Sending Mail to a Ticked create a new Ticket (did not add in existing ticket)

          Hello, the whole day, some to our Desk mailadress sended Mails generate a new Ticket instead of adding the Mail to the existing Ticket. I've made several test for that. normaly the Mail where added into a ticket if we add "[##tickeid##]" in the Subject of the Mail (tickeid is the uniqe ticket number) to send it to a specific Ticket, nothing else. My test below show, that the Ticket Name (or Mail Subjact) now is a value to add it in a ticket too: My test Subject.                                                        

        • How to add Zoho Desk ASAP to an Angular application

          We are currently trying to add the Zoho ASAP widget to our Angular application. We have some questions regarding this process. What is the proper way to add the Zoho ASAP widget to an Angular application? Should we just put the embeddable script inside

        • Unified WhatsApp Number Management in Zoho Desk and SalesIQ

          Dear Zoho Desk Support Team, We are currently utilizing both Zoho Desk and Zoho SalesIQ for our customer support operations. While both platforms offer WhatsApp integration, we are facing challenges due to the requirement of separate WhatsApp numbers

        • Next Page