Building extensions #6: Custom user interfaces with Widgets

Building extensions #6: Custom user interfaces with Widgets

Welcome to our post on Widgets for Zoho Projects!

In our last post, we explored the significance of the connections feature, showed how to use it, and provided an example use case. In this article, we'll look at the importance of widgets, another feature available in Zoho Projects.

Importance of widgets

Widgets are graphical user interface components that enable you to customize the user interface to provide users with easy data access and the flexibility to perform data operations. Zoho Projects offers widget support in multiple locations to enable users to further customize the UI in the location that most suits their needs.

When and where can widgets be used?

Widgets can be used for multiple purposes, some of which include:
➤ Collect and organize data from multiple sources before presenting it to the end user in a customized style.
➤ Display data to end users to allow them to make an input decision, then use that input data to carry out business processes.
You can also load and utilize widgets in multiple locations in Zoho Projects based on your business needs.

Configuring widgets in plugin-manifest.json

To include a widget in an extension, it must be configured in the plugin-manifest.json file. As we explained in an earlier post, the plugin-manifest.json file includes a sample widget named "Projects Extension" in the task details tab by default.

However, as part of an extension, you can add multiple widgets at various locations. In order to include a widget, you need to provide values for the below three keys:
  • name - The name of the widget.
  • location - The location in which the widget must be loaded. You may find the value to be used for each specific place in the widget locations document.
  • url - The path to the HTML file containing the widget UI that must be rendered.


Depending on the functionality of your extension, you can configure as many widgets as you want in your plugin-manifest.json in this manner.

Support for Widgets in Zoho Projects - JS SDKs

Zoho Projects offers JS SDKs that allow widget code to interact with the extension. In order for the javascript widget code to communicate with the extension, Zoho Projects provides JS SDKs support for multiple functionality. Some example functionalities include:
  • Initializing the extension
  • Fetching current user details
  • Getting details of portal, task, and much more
  • Setting details for tasks, issues, projects, and so on
  • Invoking connections inside the extension
You can refer to the JS SDK document for the available SDKs.

Prerequisite for using the JS SDKs
Note: It is important to invoke the init method in order to initialize the extension and utilize the other JS SDKs. All other JS SDK methods can be used only once the init method is invoked.

A few use case examples
  • Streamlining Zoho Projects developers' work by displaying Zoho Desk articles related to the task's subject as a tab on the task details page. This allows them to find any existing references related to the task at hand that they can refer to and get a head start on the work.

  • Managing your Zoho CRM open cases from within Zoho Projects to efficiently track and prioritize the cases based on their status.

  • Uploading and associating files with ease to a third-party file management service, such as Sharepoint or Dropbox, right from Zoho Projects. Similarly, having access to and managing third-party files within the Zoho Projects module of your choice. These synchronized data exchanges between applications help you stay organized and save time.
  • Managing your company's expenses and project budgets by collaborating with Zoho Books to allocate funds and generate invoices for each project. As a result, you can easily create estimates, invoices, and deliver the generated bills to the project client while maintaining all of your finances in one place.
These are just some of the examples of what widgets can be used for. Widgets provide you more control and flexibility over the UI design and help in simplifying the user experience.

We hope you found this information useful. Keep following this space as we will explore more such sample business solutions along with their implementation in our upcoming posts!

Sign up for a Zoho Developer account and start developing extensions for Zoho products using Sigma.

SEE ALSO:


Next>>



        • Recent Topics

        • Emails sent through Bigin are not posting in IMAP Sent folder

          I have set up my email to work from within Bigin using IMAP.  I am using IMAP so I can sync my email across multiple devices - phone / laptop / desktop / iPad / etc.  I want all my emails to populate my email client (outlook & iphone email) whether or

        • 日本語フォントの選択肢拡充についての要望

          日本語フォントの選択肢がとても少ないと感じたことはありませんか？ 多くのアプリ（たとえば Invoice）ではフォントが1種類しかなく、正直あまり使いやすい・見た目が良いとも言えません。 そろそろ、もっと多くの日本語フォントを追加してほしい、そしてすべてのアプリで同じフォント選択肢を使えるようにしてほしいと、私たちユーザーが声を上げる時期だと思います。 ご存じのとおり、現状ではアプリごとにフォント周りの仕様にほとんど一貫性がありません。 みなさん、一緒に要望を出していきましょう！

        • Ask the Experts 26: Brighten every customer interaction with Zoho Desk all year long

          Hello everyone, Greetings and welcome to Ask the Experts 26. As we wrap up 2025, we are excited to invite you to the 26th episode of our Ask the Expert series. 🎄The Merry Metrics Edition = Best of Zoho Desk [Best Practices + Holiday Automation + Year-End

        • Painfully Slow Zoho mail

          Since yesterday Zoho Mail seems to have starting functioning very slowly and having a few bugs. It's slow to open mails, slow to send, slow to change between email accounts. Sometimes clicking on a particular folder (eg Sent folder) stops working and

        • GPS tracking only or Check out facility

          Dear Team, Zoho CRM is quite robust CRM but till date i was waiting for the feature of having GPS tracking of Sales employees which is a common demand by all customers for thier field sales executives. We cover them by saying that CRM provides Checkin

        • Can I use a Standalone CRM Function as the Callback URL For Async Export Data API?

          I am creating an export job using this API https://www.zoho.com/analytics/api/v2/bulk-api/export-data-async/create-export/view-id.html There is a "callbackUrl" key in the CONFIG object. I tried copying the URL for a standalone function in CRM which can

        • Discount on the transaction level in POS

          "Is it possible to apply a discount on the total bill before tax in Zoho POS?" I want to apply a discount on the total transaction amount in Zoho POS, but the discount should be calculated before the taxes are applied. Is there an option to do this in

        • Zoho DataPrep switching Date Format

          When using a pipeline that is importing Zoho Analytics data into Zoho DataPrep, the month and day of date fields are switched for some columns. For example, a Zoho Analytics record of "Nov. 8, 2025" will appear in Zoho DataPrep as "2025/08/11" in "yyyy/MM/dd"

        • Create Tasklist with Tasklist Template using API v3

          In the old API, we could mention the parameter 'task_template_id' when creating a tasklist via API to apply a tasklist template: https://www.zoho.com/projects/help/rest-api/tasklists-api.html#create-tasklist In API v3 there does not seem to be a way to

        • Introducing Dedicated Modules for Plans, Addons, and Coupons in Zoho Billing

          We’ve enhanced the way you manage Plans, Addons, and Coupons in Zoho Billing. Previously, all three grouped together under Subscription Items. Now, each one has its own dedicated module, giving you a cleaner and more intuitive experience. This update

        • Send Automated WhatsApp Messages and Leverage the Improved WhatsApp Templates

          Greetings, I hope all of you are doing well. We're excited to announce a major upgrade to Bigin's WhatsApp integration that brings more flexibility, interactivity, and automation to your customer messaging. WhatsApp message automation You can now use

        • Converting Sales Order to Purchase Order

          Hi All, Firstly, this code works to convert a sales order(SO) to a purchase order (PO) via a button, however I am running into an issue when I convert the SO where the values from the line items are not pulled across from the SO to the PO. The ones in

        • Gain control over record sharing with portal users through our new enhancement: criteria-based data exposure

          Dear Customers, We hope you're well! Portals is a self-service avenue through which your clients can access and manage their direct and related data in Zoho CRM. This empowers them to be more independent and enables them to experience a sense of transparency

        • Jobs at multiple locations

          Hi A lot of times we have same job open at multiple locations. So I would like an option where we can create a job and choose multiple locations. Currently we have to create individual jobs for each location. If we can create one job and mention multiple

        • From Zoho CRM to Paper : Design & Print Data Directly using Canvas Print View

          Hello Everyone, We are excited to announce a new addition to your Canvas in Zoho CRM - Print View. Canvas print view helps you transform your custom CRM layouts into print-ready documents, so you can bring your digital data to the physical world with

        • Passing the CRM

          Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when

        • Tag Adding Option in Kanban Card Customization Bigin CRM Mobile App

          I would like to request an option to add and display tags on Kanban cards in the Bigin CRM mobile app. This feature would make it easier to categorize deals and quickly identify priorities while working on the go.

        • Empowered Custom Views: Cross-Module Criteria Now Supported in Zoho CRM

          Hello everyone, We’re excited to introduce cross-module criteria support in custom views! Custom views provide personalized perspectives on your data and that you can save for future use. You can share these views with all users or specific individuals

        • Canva Integration

          Hello! As many marketing departments are streamlining their teams, many have begun utilizing Canva for all design mockups and approvals prior to its integration into Marketing automation software. While Zoho Social has this integration already accomplished,

        • Ticket Status email

          Good day, This was discussed in the past, but it would be helpful if we could have the system assign a custom response to a status. We have various statuses for tickets, e.g. "closed due to no response", or "Pending Status", it would be helpful for the

        • WhatsApp Voice Message Sending Option in Bigin CRM

          I would like to request a feature that allows users to send WhatsApp voice messages directly from Bigin CRM. This would help improve communication efficiency and make it easier for teams to respond quickly to customer inquiries.

        • CRM: hosting a single html file in Zoho and displaying it as a widget

          I have seen that CRM offers the option of uploading a web project to Zoho itself and displaying it as a widget in CRM. The instructions then talk about setting a development environment with Node and developing an application to upload to Zoho. But I

        • Synchronise item image between Zoho Commerce and Zoho Books/Inventory/CRM

          Here is a blindingly simple idea to tie several Zoho products together. Zoho - please include a method to synchronise the item image (or images) from one Zoho application to another. For example, if you upload an item image in Zoho Inventory, a user should

        • How to change position button transtition of Blueprint?

          Hi Everyone, Look at my screenshoot, it is possible move the reject button to the right? I couldn't find that setting in the blueprint. Thank you.

        • Marketer’s Space - WhatsApp Pricing Update: What Marketers Need to Know and Do

          Hello Marketers, Welcome back to Marketer’s Space! WhatsApp made changes to their pricing model on July 1, 2025, moving from conversation-based pricing to a per-message pricing model. This week’s post focuses on what these changes mean for your WhatsApp

        • Zoho Desk Limitations

          Good day, all, I would like to know whether others share my frustration with some of Zoho's limitations. Don't get me wrong, I like Desk (and I also have a subscription for Analytics), I have been with them for close to 10 years, and unfortunately, I

        • Multi file upload

          Hi, I just wonder if one could upload multiple files in one shot, say between one and three files, without adding multiple File Upload fields? Thanks, Alalbany

        • Sorting Descending in a lookup

          I have a case number lookup on multiple forms. I need the most recent added to appear at the top of the lookup or as the list of cases grom it's too much to scroll. Is there a way to have a look up sort descending?

        • Can we add custom fields to portal community profiles?

          How do we add custom fields to our profile pages in our portal community? If we have the ability to add custom fields, will we be able to access those fields via API? We want to use our Desk community in our help portal as our primary community and would

        • Auto-upload Creator Files to WorkDrive

          Hi everyone, I’m working on a workflow that uploads files from Zoho Creator to specific subfolders in Zoho WorkDrive, as illustrated in the attached diagram. My Creator application form has two multi-file upload fields, and I want—on successful form submission—to

        • Asap Widget 2.0

          Where's the documentation for the new ASAP widget? https://www.zoho.com/desk/developers/asap/#introduction this one is outdated How can we dynamically navigate between different views? How can we prefill ticket forms using ASAP 2.0?

        • Update date & time when a cell is edited

          Hi All, I am desiring to have a cell update with the current date and time when another cell is edited. Any ideas?  Thank you

        • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

          Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files

        • Can the Trigger be changed?

          I'm afraid I already know the answer, but here goes... After activating a workflow (under Campaigns > Automations), Then later choosing to Edit the workflow, Can the Workflow's Trigger be changed? Currently the entire Trigger section + options are gone

        • Marketer's Space: Proven tips to improve open rates – I

          Hello Marketers! Welcome back to another post in Marketer's Space! In this week's post, we'll discuss the ever-important concept of open rates. This will be a multi-part series, as we have a range of topics to cover. Open rates—which measure the percentage

        • Holidays

          Hi; For defining Holidays, you need to add logic to handle the year as well as the month & day. We need to be able to enter Holidays for the next year. I need to add a holiday for January 2, 2017, but I can't until January 1st, which is a Sunday and we

        • Creating Custom PDF Template from Form

          I am trying to create a custom PDF from form submissions. I have the standard subscription and it indicates that PDF forms are included. I cannot find anywhere to create PDF forms. I try to follow the instructions from here: https://help.zoho.com/portal/en/kb/forms/form-settings/pdf-settings/pdf-editor/articles/creating-your-own-pdf-template#Creating_your_template_from_the_scratch

        • Important Update: Facebook Metrics Deprecation & Impact on Zoho Analytics

          Dear Zoho Analytics users, Facebook has deprecated a set of metrics from the Facebook Pages Insights API, effective November 15, 2025. As a result, these changes will affect any reports and dashboards in Zoho Analytics that rely on Facebook Pages data.

        • Quick Copy Column Name

          Please add the ability to quickly copy the name of a column in a Table or Query View. When you right-click the column there should be an option to copy the name, or if you left-click the column and use the Ctrl+C keyboard shortcut it should copy the

        • Conditional Field Visibility in Bigin CRM

          I would like to request support for conditional field visibility within Bigin CRM. This feature should allow administrators to configure show/hide rules for fields based on predefined criteria (e.g., field values, picklist selections, stage changes,

        • Next Page