Can't insert survey link into quote mail
We our quotes with Zoho CRM.
I have done a email template to use when sending quotes.
I want to insert a survey into the quote emails to get a response from the customer if we did as the customer wanted.
I can't insert the link in the email template for quotes.
This is what i see:
If I open a email template for potentials, I see this (including link to survey):
Why is that?