Can Zoho forms give suggestions based on the user's response from contact details in Zoho Desk?

Can Zoho forms give suggestions based on the user's response from contact details in Zoho Desk?

We are interested in using Zoho forms to create new tickets in Zoho desk to keep track of customer issues.

I notice Zoho form fields can be linked to the contact details of the ticket it will create in Zoho desk. However, we would like Zoho forms to give suggestions for contacts that already exist based on what the user is filling in as their answer. For example, if the user is filling out "Customer Name", and they begin writing "Mary", they receive as suggestions the names of existing contacts in Zoho desk (Mary White, Mary M. Smith, etc.).

Otherwise, typos will cause many duplicate contacts being created.
I hope the question is clear!


      • Sticky Posts

      • Take control with geofencing: Manage form access based on location

        Hello form builders! Location-based data is not just about knowing where your users are—it's about making better decisions. With Zoho Forms, you can now collect your respondents' coordinates and define virtual boundaries, limiting form submissions to
      • Introducing Card Forms!

        Hello form builders, Zoho Forms is now introducing an elegant, free-flowing fluid design of Card forms that will give your forms a visually appealing look, while avoiding any visual clutter for users who are attempting to answer multiple questions at
      • Important update in Zoho Forms: Enhancements for improved email deliverability

        Hello, form builders! We would like to inform you about some changes we're making in Zoho Forms to ensure the deliverability of your outbound emails. Changes to Gmail policies Gmail has updated its DMARC policy which quarantines emails sent with gmail.com
      • Form language translation in Zoho Forms

        Hello everyone, Any business needs to satisfy its customers to gain favorable results, and it's not always easy. Various factors, like culture, education, and economics, can influence how they react to your products and services. When you're looking to
      • Enhancing user experience with Audio/Video Upload in Zoho Forms

        Hello form builders! Today, interactive forms are an integral part of websites and applications. While text-based inputs serve a variety of purposes, audio and video uploads can open up a world of possibilities for businesses. Imagine you are a talent