CANT ADD USERS

CANT ADD USERS

Hello, I have Zoho mail paired with my e-commerce store, where I want customers to reach out to me. However, I want a separate email within my Zoho, which is my personal business email, that I can use for business purposes outside customer service on my store, and I want to be able to send and receive mails separately from the other email I use for customer service. How do I do that? Do I have to create a separate email alias? Do I need to create a separate user? I tried to add a user, but it doesn't allow me saying ''license limit reached.'', but I only have one and the limit is 5? Could you please help me out. Thanks 


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