As discussed in previous issues, when trying to understand zoho (in my case, particularly wiki), there's been a challenge understanding that:
I think it would be a good idea if Contacts (
https://contacts.zoho.com/home.zc#label/All%20Contacts/-1) was also linked on this page, perhaps right next to (or in the same box as) Groups. This would imply the actual relationship between account and these two lists (people and groups) and also place the two of them at ones fingertips in the common case when they are needed together.