Create ticket in a past via API
Hello support team,
I want to create tickets via your REST API for Zoho Desk.
Is there a possibility to create ticket with a time in the past?
JSON what I want to send, for example (year 2012):
{
"contactId": "1999xxxxxxxxxxx3011",
"departmentId": "1999xxxxxxxxxxx6907",
"assigneeId": "1999xxxxxxxxxxx0005",
"subject": "TEST ticket!",
"status": "Closed",
"priority": "High",
"createdTime": "2012-07-19T21:22:41.000Z",
"dueDate": "2012-07-21T00:00:01.000Z",
"closedTime": "2012-08-01T19:17:40.000Z"
}