We added a new colleague (Agathe Martini) in Zoho Creator. We have created a completely new account with a new email address: agathe.m@beerproject.be

As you can see in the attachments, I added in the script that when creating a new visit report the following field “visit report owner” automatically becomes “Agathe Martini”. This succeeds when creating a new visit report on computer (logged in as agathe.m@beerproject.be : see attachment).

But not on iPad (although logged in at agathe.m@beerproject.be): this always stays on "keep intouch", no idea why (see attachment).

Important note: our master us (super admin) is keepintouch@beerproject.be

Of course, this causes incorrect data in the Creator + Zoho Analytics (see attachment).

Am I overlooking something really stupid because I can't find it myself? Is this due to a syncing problem with iPad app creator  ? Can you tell me how to fix this ?

Thanks a lot !

Joshi