CRM Extension > Custom Action

CRM Extension > Custom Action

Hi Team,

I'm building the CRM extension, which includes Custom Actions.

If we create a Custom Action as "New"  and set the custom function as `info "test";` we can able to execute.

If we create a Custom Action as "New First"(i.e with space) and set the same custom function, we are getting an error as "Syntax error. Expecting namespace or function name. Found 'First'" while executing.

If we edit the existing Custom Action "New"(without space) to "New Function", we are getting error as
"Syntax error. Expecting 'throws','sendmail','sendsms','break',function call statement,'pushnotification',assignment statement ,'try','if','for',invokeurl statement,'return',invokeintegration statement,'continue' or 'cancel'. Found 'New'."

Can you please help us with why we can't create Custom Action with space and can't edit existing Custom Action to include space?

Also,  I'm not sure the vfw1 value is generated in Workflow, we didn't give this value in the function definition.


Please share a sample Custom Action function or help us with documentation to clearly explain how to configure the function Custom Action.

Sample Function where we face this issue,






      • Sticky Posts

      • Introducing Kanban Board Extension for Zoho CRM

        Zoho CRM has been helping you with your business in many ways. The foundation of it all is that it is keeping all your data well organized and maintained. It makes work easier for you but what if that was not all.  Yes! That is not all; we now provide the Kanban Board extension that provides a visual management for your CRM data. It is a great way to view all the records segregated the way you want to see them. Be it based on deal status, lead pipeline stage, or campaign type or any other pick list

      • Here's what you can do with your DocuSign Extension

        Contracts, agreements, and other documents have always been an integral, concluding part of any sales process. With the free DocuSign Extension for Zoho CRM, we've made certain that your signing process is entirely digital, and there is no need for copies,

      • Contact Info Extractor Chrome plugin

        Just trying out the Contact Info Extractor plugin and had a quick observation.  Since a target website for this plugin would be LinkedIn, I'm very surprised that the plugin cannot determine that if the selected text in question includes... Joe Smith Vice President at ABC Corporation ... the plugin can recognize the name and title but not the company.  I'd assume that the term "at" would give it the needed clue but on several contacts I tried to add, it's just not catching it. Would love to see the

      • Easily send documents from Egnyte to your leads in Zoho CRM

        Understanding your customers and educating them about your product are two sides of the same sales coin. During a sales process, to educate your potentials about your product, you may have to send them user guides, help documents, comparison sheets, and

      • Empower Your Sales Team with Email Marketing Insights Using the Mailchimp Extension

        Email marketing is one of the most powerful tools available for engaging leads. It’s low cost and high ROI makes it a top choice for marketers who want to establish contact with leads. But these leads can only be turned into actionable deals when pursued