Customer Support Portal

Customer Support Portal

Hi,

I am trying to build a current customer technical support website to a zoho account, but am not sure which application to use. These are some of our requirements:

Password protected
Access Desk (kb & tickets)
Chat
Forum/Message board
Add YouTube videos

We also want to build an internal kb, but am thinking that should be a separate thing.

Through research it seems like I should use Creator, but would love some help figuring it out.

Thanks,
Alyssa


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