Découvrez Zoho Workplace

Découvrez Zoho Workplace



Bonjour à tous !

Un domaine personnalisé est devenu une nécessité absolue, non seulement pour les grandes entreprises, mais aussi pour les petites ou, dans certains cas, les familles. Nous avons toujours pensé que se lancer ne devrait pas coûter cher, ou plutôt ne devrait rien coûter du tout. Bien sûr, nos plans ont connu certain changements, Zoho Mail existe depuis près de 15 ans maintenant et compte plus de 15 millions d'utilisateurs dans le monde. Mais nous avons toujours veillé à protéger nos utilisateurs existants et à conserver un niveau de service gratuit pour les utilisateurs occasionnels.

Rembobinons un peu, vers 2012, nous avons annoncé que nous fournirions Zoho Mail gratuitement pour un maximum de 5 utilisateurs avec un support de domaine personnalisé. Dix ans plus tard, nous sommes toujours d'avis qu'il faut offrir un niveau entièrement gratuit, même si le paysage change et que presque tous les concurrents s'éloignent de ce modèle. Au lieu de supprimer le plan gratuit, nous donnons à nos clients le choix de choisir ce qu'ils veulent.

Depuis l'annonce faite par Google, il y a dix ans, de la suppression de son service gratuit pour les nouveaux clients, nous avons assisté à de nombreuses migrations vers Zoho, et nous ne nous attendons pas à ce qu'il en soit autrement cette fois-ci, les anciens utilisateurs étant également obligés de passer à la version supérieure. Parce que, le service n'a jamais été vraiment "gratuit", n'est-ce pas ?

Cependant, notre plan gratuit n'est pas la seule raison pour laquelle nous pensons que Zoho Mail et donc Workplace est une alternative viable. En effet, si et quand vous serez prêt à faire plus que de l'e-mailing de base, vous aurez le pouvoir de choisir parmi une large gamme de plans tarifaires entre la version légère qui coûte moins d'1€ par utilisateur et par mois et la suite collaborative complète qui ne coûte même pas 6€ par utilisateur et par mois et qui comprend tout : e-mail, calendrier, tâches, stockage de fichiers, suite bureautique en ligne, chat d'affaires, réunions virtuelles et intranet social. Ce choix s'accompagne d'une véritable flexibilité : la possibilité de combiner ces plans pour différents utilisateurs, sans limite de nombre d'utilisateurs dans chaque plan.

Donc, si vous êtes un utilisateur de Google Apps qui a été contraint de chercher des alternatives, ou un utilisateur de Gmail ou de Workspace qui n'est pas satisfait de son service actuel ou de sa tarification, ce que nous souhaitons vous dire, c'est que nous sommes prêts pour vous. Vous n'avez pas à nous croire sur parole : nos utilisateurs n'ont pas hésité à recommander Zoho Mail sur les réseaux sociaux. Avec des millions d'utilisateurs qui nous font confiance dans le monde entier et dont le nombre ne cesse de croître, vous pouvez être sûr que vous êtes en bonne compagnie !


Croissance de nos utilisateurs actifs au fil des ans sur une échelle de 100 : 


Le processus de migration est gratuit, sans perte et simple et peut être géré en quelques étapes simplement à partir de la console d'administration de Zoho Mail et nous avons un guide de transition détaillé pour faciliter votre transfert. Si tout ce que vous voulez est un moyen de quitter Gmail, ou un moyen de remplacer votre Google Workspace, Microsoft Teams, ou Microsoft 365, nous avons couvert toutes les bases, depuis le prix, les fonctionnalités complètes, et la facilité de changement. Bien sûr, nous ne sommes pas le seul fournisseur que vous évaluerez, c'est pourquoi nous sommes disposés à prolonger la période d'essai de nos plans payants au-delà de la fenêtre habituelle de 15 jours.

Entrer dans l'écosystème Zoho ne signifie PAS que vous serez coupé du reste. Zoho Workplace peut coexister avec ces acteurs également, et s'intégrer à une grande variété d'applications tierces, de sorte que vous pouvez le brancher dans votre paysage logiciel existant sans vous soucier des flux de données.

Au fil des années, nous avons grandi en nombre et en fonctionnalités, mais nos valeurs et nos convictions n'ont pas changé, de même que notre engagement envers nos utilisateurs.


      • Sticky Posts

      • Recommandez Zoho CRM Plus à vos amis et gagnez des crédits !

        Bonjour à tous,   Vous aimez travailler avec Zoho CRM Plus ? Et bien vous avez maintenant la possibilité de le recommander autour de vous pour aider votre réseau à améliorer son expérience client. Et bien sur c'est gagnant-gagnant ! Comment cela fonctionne
      • Découvrez Zoho Workplace

        Bonjour à tous ! Un domaine personnalisé est devenu une nécessité absolue, non seulement pour les grandes entreprises, mais aussi pour les petites ou, dans certains cas, les familles. Nous avons toujours pensé que se lancer ne devrait pas coûter cher,
      • Découvrez Zoho Learn

        Bonjour à tous, Nous sommes très heureux de vous présenter Zoho Learn ! Commençons par vous expliquer ce qu'est Zoho Learn et comment il peut vous accompagner dans vos processus de formation. Qu'est-ce que Zoho Learn ? Zoho Learn est une solution complète

        • Recent Topics

        • Zoho Flow or Schedules

          I have a process where we text our leads 7 times over a 14 day with different content for each text. I created one flow in Zoho Flow to do this, but wondering if there is a more efficient way to accomplish this via Schedules. It goes on for 6 more times
        • Updating Bounced Contacts in Campaigns to the CRM

          The article explains how to update Opt-outs from Campaigns to CRM, but not bounces. While Campaigns will automatically remove any bounced emails from future campaigns, is there a process by which a bounce will update or make a notification in the CRM
        • Bandwidth, voice and poor video

          Dear Team, The webinar has made things quite easy and convenient for educators around the world. We are an art & culture-based organization where students and researchers are our major audience.  While using the Zoho webinar platform, we have observed that the audio lags and the video is of poor quality and often freezes. Some participants don't hear what is being spoken.  We also found that even a slightly slow internet connection disrupts the webinar while it should be working well even on lower
        • No Hope for Zoho Meeting

          Zoho Meeting is just the poorest meeting app I've come across in a long time. The support sucks too. I called to see if there was anything that could be done on the backend and while I was on a test meeting with support the video was lagging and freezing
        • Zoho books and venmo

          Hi, Is there a way to hook Venmo into zoho books? I have a Venmo business account and want to be able to sync that. I know you can do it with the paypal integration but I dont want to use paypal for the fees and that doesnt allow me use/integrate my current
        • Associate Email API Internal Error

          I am trying to associate an already existing email within a function using the Related Emails API. To provide more context, I also have admin permissions and have ensured that the fields are correct and that I have admin permissions when associating the
        • Global Sets for Multi-Select pick lists

          When is this feature coming to Zoho CRM? It would be very useful now we have got used to having it for the normal pick lists.
        • Contacts Don't Always Populate

          I've noticed that some contacts can easily be added to an email when I type their name. Other times, a contact doesn't appear even though I KNOW it is in my contact list. It is possible the ones I loaded from a spreadsheet are not an issue and the ones
        • Linking an email to a Contact when the email is sent in deluge via sendmail

          The "to:" address in this code is a CRM Contact. Email address is forced unique in CRM This sendmail gets sent via a workflow which is in a custom module. It works, except that the outbound email does not appear (i.e, get linked to) the Contact such that
        • 550 5.4.6 Unusual sending activity detected. Please try after sometime. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a>

          Please help me with this. Sending of mails is blocked.
        • External ID validation.

          I added an external ID field as below in one of my custom modules: When creating records via the API using some value (eg: 762115b2-097e-43b2-bdba-f3924a5371a6) for this field, it works without any problem. I can create and even see the records on the
        • Segmenting Contacts Based on Product Purchased

          I am trying to organize our main Marketing Automation email list in a way that segments contacts based on products they have purchased (for example in this case it is 3 different products). To my knowledge, this would require the sync from Zoho CRM to
        • Update a lookup field in CRM from Creator using deluge

          I have a Creator form that creates a new account. When it creates the new account in the Accounts Module, I need it to also populate the Parent Account, which is a lookup field coming from the Module Parent Accounts, field Parent Account Name. I have
        • Urgent Assistance Needed with DKIM Verification

          Hi, I have been trying to verify the DKIM for the past month using your instructions as well as other resources. Unfortunately, I have not been able to resolve the issue, and it remains persistent. I need to address this problem as soon as possible so
        • Someone made ActiveSync and Autodiscover work, with iOS and macOS

          Hi, I'm trying to set this up for the fifth day now and I"m not getting anywhere. Weird thing is that somewhen in the beginning, I had it working, when I still had VirtualServers and certificates mixed up. But now it's all fine, I have the XML file from
        • How do I attach tasks from one task to other tasks in the same project

          How do I attach tasks from one task to other tasks in the same project
        • Not able to change colors help center

          Hi. How can I change the orange color in the help center? You can change everything besides this font color And how can I remove the part on the bottom?
        • Zoho Books Invoice Salesperson: requires ID but there is no "Fetch salesperson" action

          Hi, I am trying to attach a Salesperson to a Zoho Books invoice. In Zoho Flow, the salesperson field required an ID. However, I only have the salesperson name, I need to fetch salesperson by name and then provide the ID. There is no option to fetch salesperson...
        • Change format of quantity format

          Hi,  I would like to change the qunatity format from 1,00 to 1.  Is this possible?   thanks!
        • Ticket Views: filter criteria -> dynamic date values in relation to the current date

          Hello all, It would be very helpful if you could build custom views in such a way that you do not have to adjust the criteria daily or at whatever interval in order to change the fixed date value as needed. For example, I would like to create a view that,
        • Captchas: No support for Google reCAPTCHA or similar

          Hi all, The current captcha integrated into Creator is very basic, and often near-impossible to read. I'm building an app for a charity which includes a couple of public-facing forms, and this is a real issue for people with dyslexia and related conditions - it's effectively excluding them if you want any form of spam protection at all on your published forms (and that being said, the current captcha doesn't even seem very effective - bots can often read it more easily than humans). I've raised this
        • Maintain consistency in ticket responses with shared snippets

          Hello everyone! We are excited to announce that our highly anticipated snippet sharing feature is now available to all users. As you know, snippets are pre-defined message templates, or canned messages, that help agents respond to tickets with efficiency.
        • Tickets - Zoho Desk

          Hi Team, My Clients need to see their tickets created and the status of the ticket in the Zoho Support Desk itself. How can I do this? My Client doesn't have a Zoho Account. They need to access the ticket by the provided link without signing in.
        • Automatically assign Contacts to Account owners

          Hi, I have a finite number of accounts set up in the CRM, and each new contact that comes in is automatically assigned to an Account according to a rule I set up. I want the Contact owner in the Contacts module to be assigned to the relevant Account owner.
        • Making Copies/Duplicates of Zoho Forms (Shared)

          Question to the community: is there a way to take a 'shared form' , make a duplicate copy and save under My Forms, so that i can use that which was already created as a template to make updates to and use as a test form and be able to have full access,
        • Using IMAP configuration for shared email inboxes

          Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure
        • Can you help us creating a customised form with payment link?

          I would like to create a customised Transport form where the user will be asked to make payment basis the drop/ pick up they select.
        • Deleting or disabeling predefined ticket list views

          Is it possible to delete or disable predefined views or is this still not possible? For instance, we are not using the chat function and therefore have no use for the "Missed Chats" view. Thanks!
        • How to restore deleted Field

          I edited a field in zoho form and by accident I deleted a field (email address). The form is ongoing to be filled by respondent. Then, when I checked to the all entries and report, the email address is gone. I checked in audit log, there is a record that
        • Unable to load your extension. Please check your plugin-manifest or Resources.json.

          Hi Team, I am using the config module with multiple fields of different types, such as checkboxes and picklists. However, I am encountering the following issues: Error Message: When loading the extension, I get the error: "Unable to load your extension.
        • Remove or hide default views

          I'm looking to only have the views pertinent to my organization.  Is there a way to show only my custom views (or separate them to a different area or something)? If not, this should be a feature as switching from Zendesk we had this option...
        • No Sales Returns on SO's with Dropped Shipped items + Inventory Items

          We have encountered an issue in Zoho related to sales orders that include both dropshipped items and inventory items. Specifically, it is currently not possible to create sales returns for the company’s own inventory items from these sales orders. This
        • Layout Rules / Quick create

          Hello, is there a way to create a layout rule for quick create option? Regards, Katarzyna
        • Issue with Create Note Button and Popup Form in Leads Module

          Hello Zoho Community, I am trying to implement a "Create Note" button in the Leads module with the following functionality: 1. When the button is clicked, a form should pop up with fields to add notes. 2. After filling out the form and clicking Send,
        • Finding draft ticket replies

          Is there a way to see all tickets which have draft replies?
        • Guidance on Making Zoho Desk Connections Available for All Data Centers

          Hi Team, I’m currently developing an application using Zoho Desk connections to manage OAuth for my third-party products. Could you please advise on the steps required to make it available across all data centers? Looking forward to your thoughts on
        • Caso de Uso | Menos trámites, más salud: Clínicum optimiza sus recursos con Zoho One

          "La automatización del proceso de solicitud de bajas y su trazabilidad a través de Zoho nos ha supuesto una mejora en el ROI." - Carol Rodríguez, Responsable de Experiencia del Cliente interno y externo en Clínicum ¡Hola a todos! Estamos emocionados de
        • Is it possible to disable Chat Waiting Time, or to make it indefinite?

          We have used many online chat services over the years. However, Zoho's SalesIQ appears to be the only one we've tried that has a mandatory time limit where we must respond to new customer queries. We are a small business so we have no dedicated staff to monitor incoming chats, which makes this requirement very undesirable. (There have been no complaints from our clients when we're slower to follow up.) Is there an option I'm missing to turn Chat Waiting Time off, or to allow an infinite wait time?
        • Double opt-in notifications and customizable confirmation messages for your webforms

          Dear CRM Community, We are excited to announce a major upgrade to our Webforms feature. You can now customize the confirmation message shown to your users who double opt-in from your webform and also customize your confirmation emails when they submit
        • Bulk create tasks - Zoho Projects API

          Hi Zoho/Community, I am trying to create multiple tasks in a single API call, is there a way we can combine multiple request bodies into one single payload? The issue I am facing is the rate limiting on the API, I wanted to create certain amount of tasks
        • Next Page