Hi, We are a small start-up specialist home insurance broker. I need a database capable of storing basic client details, property details & current policy information. I also need the ability to hold and track research information as we typically approach up to 10 different companies for quotes on first contact and on annual renewal. Ideally the function would allow tasks & reminders to be set, data to be pulled from certain fields to email insurers, a mail merge facility for posting renewal invitations and similarly for email. I use MS Office 365 so integration with that would be useful or other Zoho products perhaps (although not currently used). Future email marketing facility may be of value. We are currently just 3 users so if what we need can be built into the free forever version, that would be of higher value.