Date-based Workflow After Date is Updated
Hello!
If I have a date-based workflow, and the date is updated after initial trigger, does (or can) the workflow be triggered again?
USE CASE:
Each piece of equipment has three important dates:
Last Maintenance Date:
Maintenance Interval in Days:
If I have a date-based workflow, and the date is updated after initial trigger, does (or can) the workflow be triggered again?
USE CASE:
Each piece of equipment has three important dates:
Last Maintenance Date:
Maintenance Interval in Days:
Next Maintenance Due:
Once maintenance is performed the Last Maintenance Date is updated automatically, and the Next Maintenance Date is automatically calculated based on the Maintenance Interval in Days.
So I am having the Work Order for Maintenance Automatically created (via Create Record) based on Next Maintenance Date.
Challenge: I think the workflow, once triggered once, does not trigger again based on the new Due date. I do see that we can set it to recur at certain invervals (every month, every year), but that isn't based on the date...just on the last trigger - which isn't what we're looking for.
Thoughts? Workarounds?
Once maintenance is performed the Last Maintenance Date is updated automatically, and the Next Maintenance Date is automatically calculated based on the Maintenance Interval in Days.
So I am having the Work Order for Maintenance Automatically created (via Create Record) based on Next Maintenance Date.
Challenge: I think the workflow, once triggered once, does not trigger again based on the new Due date. I do see that we can set it to recur at certain invervals (every month, every year), but that isn't based on the date...just on the last trigger - which isn't what we're looking for.
Thoughts? Workarounds?