Delete Ticket Comment API Can't Delete Other Agent Comments
I have a script to search for comments with a specific tag, then I want to delete that comment. It's a pretty basic script. My connection is using a generic "service account" to handle our functions, that account is a full admin and the connection has all the required API permissions. My problem is, the function cannot delete comments made by others, it gets "{"errorCode":"FORBIDDEN","message":"You are not authorized to access this resource."}". It can delete comments made by my service account.