Deleted emails, but still says that email account is 95% full?!

Deleted emails, but still says that email account is 95% full?!

Hello,

I am really just postponing the inevitable here, but one of our email accounts *Pam* is warning us of its 95% full status. We have gone out of our way to delete hundreds, if not thousands of emails. Also making sure that they weren't just moved to junk or a deleted folder. They are removed.

However, even after doing this, the admin panel is saying that the email is still nearing max? How can this be? There is only like 500 emails in there now!

How can I rectify this?

Also... We will eventually need to upgrade the email account to give us more space, however it is only the *Pam* account that will need this extra space. When we attempted to upgrade, it wants us to upgrade ALL accounts? We rarely use all of our accounts, and definitely don't need the extra space (or expeniature) on those accounts.

Is there anyway to upgrade only one account? Or possibly just divvy up the extra (unused) space from other accounts to the Pam account?

Please help!


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