Difficult to Purchase More users

Difficult to Purchase More users

It's surprisingly difficult and un-intuitive to purchase more user licenses in Zoho One under the new UI. It's not actually possible to do it anywhere from the admin interface. You have to leave the admin/directory section, then click your profile icon, the manage the subscription.

There should be a way to do this from the admin settings, or at the very least you should display the user icon on the admin page so you can get to it from there.

Ideally new user licenses should be purchased automatically (with a warning) when setting up a user so I don't have to got through it twice every time.

Right now I have to:
  1. Go to directory to add a new user
  2. Setup the user info
  3. get an error that we're out of licenses
  4. Stumble around remembering where to purchase new users, usually having to search google
  5. Leave the admin section entirely
  6. Go to subscription management
  7. Go to manage Employees
  8. Buy a new license
  9. Wait, because this process is pretty slow. Like, really slow.
  10. Close this tab and return to the original Zoho One tab
  11. Go back to the directory
  12. Setup the new user info all over again.
  13. Done!

This could be simplified to:
  1. Go to directory to add a new user
  2. Setup the user info
  3. Get an warning that we're out of licenses, would you like to purchase an additional license for $X?
  4. Click yes, done!



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