Document saving problem with the writer

Document saving problem with the writer

Hello!

I hope you are all doing well. Since a couple of days I encounter a problem saving documents from the Zoho Writer editor. The editor is first opened using the remote API from a custom Java application (and it works fine). The saveurl parameter is set to :

http://myhost/fusion/static/download.jsp (where the jsp contains something much like the sample code given in the documentation for saving purposes with Java).

Of course, this jsp is hosted by a Tomcat server, which is itself behind a properly configured Apache server. I have made sure :

- That I use the DNS name instead of the IP address in the saveurl.

- That the jsp is reachable on the 80 port (if I just enter the aformentionned url directly into my browser, the jsp properly displays an error about the request not being multipart, which is to be expected).

Despite these checks, I am still unable to get Zoho Writer to properly save on my server. Not only that, but according to my Apache logs, no "save" request is ever made by Zoho on my saveurl.

Additional info : i'm using a relatively old api key. And up until a couple of days (when we realized saving wasn't working anymore), my application was working well using the IP address in the saveurl.

I would appreciate very much any ideas or suggestions regarding the cause of this problem!

Thanks a lot and have a nice day,

--

David.





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