Document scanner issue

Document scanner issue

Hi,

I have been using Zoho Notebook from initial release actually with my work account. Document scanner was not great so I use it with another scanner app.

But after latest updates and of course Pro edition with OCR scanner make it my only scanner app!! THANK YOU SO MUCH!

I have a minor issue that I think it's because of one of my devices but I hope there is way to fix it. please.

I try to scan multiple medical records and use OCR to index and organize them. It just work fine for 10 documents and the second day I can't scan any docs anymore it just shows Close App error.
My phone is Android 11 with latest updates, 3GB RAM and Quad-core CPU (Helio A22).
I also enabled auto reports app crash in notebook's app settings.

Thank you again


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