Does 2 factor authentication protect a seller from fraud or a mis-sale?

Does 2 factor authentication protect a seller from fraud or a mis-sale?

Hello all,

Has anyone any thoughts on 2 factor authentication? We have had some sales denied as ever ordered by a customer recently. The credit card company jumps to the customers defence and immediately refunds the customer, without consulting us! We had to go to great lengths to substantiate the order process, delivery details and who signed for the items. We are reluctant to add high value items to our Zoho Ecommerce shop for this reason. Would 2 factor help and demonstrate to the credit card company that the purchase was required?

Any thoughts or advice?

Regards,


Jerry
UK


      • Sticky Posts

      • How to Add Users to your Organization in ZohoMail?

        A better clarity so you can create other users to start using Zoho Mail. You can directly Add Users from the Control Panel to your Organization. You can invite users with the existing email address. If the person (user) already uses ZohoCRM, then you can import users from Zoho CRM. You can also import them using a .csv file. (if you are planning to add them in Bulk)  In this topic, We will be discussing on how to Add and Invite users only.  The Import options are self explanatory. ____________________________________________________________________________________________________________