Email Templates - Missing Images
ZoHo Invoice Support Team,
I am having a problem with images in my email templates. The images are not showing up in the emails that get sent. Let me explain.
I have HTML code in the Invoice Notification email template within the Email Settings area. The HTML code includes the use of the IMG tag to embed images into the HTML email. However, when the email gets sent, Zoho Invoice is removing the SRC portion of the IMG tag.
As an example, let's say my Invoice Notification template consists of the following:
----------------
<img src="http://www.mydomain.com/images/line.jpg" width="500" height="5">
<img src="http://www.mydomain.com/images/logo.jpg" width="100" height="50">
Dear %FirstName%,
Thank you for using our services. Attached to this email is <b>Invoice #%InvoiceNumber%</b> (in Adobe PDF format) for the amount of <b>%Total%</b>. As we operate on a <u>Net 30</u> payment term, please submit payment by <b>%DueDate%</b> to avoid any late fees.
Sincerely,
Our Business
<img src="http://www.mydomain.com/images/line.jpg" width="500" height="5">
------------------
When the email is sent, the source of the HTML email looks like this:
-------------------
<img width="500" height="5">
<img width="100" height="50">
Dear Roger,
Thank you for using our services. Attached to this email is <b>Invoice #347</b> (in Adobe PDF format) for the amount of <b>$100.00</b>. As we operate on a <u>Net 30</u> payment term, please submit payment by <b>April 15, 2009</b> to avoid any late fees.
Sincerely,
Our Business
<img width="500" height="5">
---------------------
As you can see, ZoHo Invoice is stripping the SRC parameter from the IMG tags.
Something must have changed on your system, because it only started doing this within the last month or so. It used to work just fine.
Please help.
Thx.
- MWM
I am having a problem with images in my email templates. The images are not showing up in the emails that get sent. Let me explain.
I have HTML code in the Invoice Notification email template within the Email Settings area. The HTML code includes the use of the IMG tag to embed images into the HTML email. However, when the email gets sent, Zoho Invoice is removing the SRC portion of the IMG tag.
As an example, let's say my Invoice Notification template consists of the following:
----------------
<img src="http://www.mydomain.com/images/line.jpg" width="500" height="5">
<img src="http://www.mydomain.com/images/logo.jpg" width="100" height="50">
Dear %FirstName%,
Thank you for using our services. Attached to this email is <b>Invoice #%InvoiceNumber%</b> (in Adobe PDF format) for the amount of <b>%Total%</b>. As we operate on a <u>Net 30</u> payment term, please submit payment by <b>%DueDate%</b> to avoid any late fees.
Sincerely,
Our Business
<img src="http://www.mydomain.com/images/line.jpg" width="500" height="5">
------------------
When the email is sent, the source of the HTML email looks like this:
-------------------
<img width="500" height="5">
<img width="100" height="50">
Dear Roger,
Thank you for using our services. Attached to this email is <b>Invoice #347</b> (in Adobe PDF format) for the amount of <b>$100.00</b>. As we operate on a <u>Net 30</u> payment term, please submit payment by <b>April 15, 2009</b> to avoid any late fees.
Sincerely,
Our Business
<img width="500" height="5">
---------------------
As you can see, ZoHo Invoice is stripping the SRC parameter from the IMG tags.
Something must have changed on your system, because it only started doing this within the last month or so. It used to work just fine.
Please help.
Thx.
- MWM
Topic Participants
mwmconsulting
David Kovacs
Elamaran.S
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