Enhance Bot Functionality for Scheduled Reminders

Enhance Bot Functionality for Scheduled Reminders

Dear Zoho Cliq Team,

We are writing to request an enhancement to the bot functionality within Zoho Cliq.


Currently, bots can be added to channels and send messages, but they lack the ability to schedule reminders.

Our team utilizes a deluge code to send messages and reminders to specific Zoho Cliq channels. To achieve this, we currently need to add the admin who created the connection to each channel, which is highly inefficient and creates excessive notifications for the admin.


Zoho support suggested using a bot with the "Allow users to add this bot to any channel" permission to resolve this issue. However, this solution is incomplete as bots cannot schedule reminders.


We propose extending the bot's capabilities to include the ability to schedule reminders. This would significantly improve the efficiency and scalability of our automated messaging process, reducing the administrative burden and enhancing overall system performance.


Thank you for considering this feature request. We look forward to your response.

Sincerely,

Ram


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