Events added in Zoho Calender are updated as tasks in CRM Calender (loses times)
We are trying to use Zoho Calendar to manage users schedules versus the CRM calendar (difficult to view and navigate).
A calendar has been created for each for each user. To have the event show up in the CRM we must create the task with the "App. Calendar" which loses the ability to differentiate owners through color in "Zoho Calendar" which makes scheduling extremely difficult.
We would like to be able to add an event through the individual users "My Calendars". For this to sync in the CRM the "CRM Task" box must be checked. The event however is then changed to a task inside the CRM (still good in ZOHO Calendar) and times are lost in the "Activities" module as well as the CRM mobile apps (both smart phones and IPads).
Losing the times of events is a big problem.
Please help!