Field value being set to blank
Users are reporting strange behaviour with the AGREEMENT form that contains an ASSET subform.
Here are the steps to create the behaviour
- Go to https://creator.zoho.com/essistmgmt/assets/#View:CONTRACTED_ASSET_View. Note there are 29 records
- Edit the A059 record at https://creator.zoho.com/essistmgmt/assets/AGREEMENT/record-edit/AGREEMENT_View/896426000014604156/
- Change some of the fields and update the form without adding or deleting from the subform
- Go to https://creator.zoho.com/essistmgmt/assets/#View:CONTRACTED_ASSET_View. Note there are now less records. I am expecting to see 29 but now see 25.
What I have found is that when you edit an agreement, the assets related to the agreement will have the ASSET TYPE set to empty. The view has a filter which results in seeing less entries. The strange thing is that I cannot recreate the issue from my developer account. I have used test accounts and seen other users recreate the issue. Both the AGREEMENT and ASSET form are shared to my domain so I don't think it's a permission issue. Also, I cannot recreate the issue with my account so I don't think it is a script issue either.
I have checked the code and cannot find references to where the ASSET TYPE is set to null or an empty string. Can you please investigate?
Note, the application is shared.