Warehouse staff receives inventory for serialized stock in zoho inventory BUT they are not forced to enter serial numbers. In fact they can't even enter serial numbers when receiving the purchase order.

When invoicing serialized stock, a serial number "MUST BE SELECTED" otherwise an invoice can't be created.

Zoho should either FORCE receiving (using zInventory or books) to add serials at receiving stage or NOT FORCE accounts to add serial to invoice.

Improving this process further (in relation to SALES ORDERS) would be the ability of warehouse staff who are picking / packing orders to select the serials directly on the Sales Order which would then carry across to the invoice for the accounts dept. Currently there is no way to notify Accounts what the serial numbers are!!

We are a distribution company who use Estimates (for sales reps), Sales Orders (for warehouse) and Invoices (for accounts dept).