Flows that should be triggered on "sales order update" stopped

Flows that should be triggered on "sales order update" stopped

I have two workflows that use "sales order update" as the trigger.

For my sales orders, I use custom statuses.

One flow is triggered when a specific sub-status is set, and the other when a sales order is closed.

Both workflows stopped triggering in the live environment as of 29.10.24. However, they work fine when I test them in debug mode.

Did Zoho make any updates that could be causing this issue?

All of my other 8 flows are working fine.

Has anyone experienced this?
I have already contacted Flow Support, but they have been slow to respond lately.
Since these two workflows are among my most important, I need quick assistance!

Thanks for any advice or if anyone else has noticed this issue.

Cheers,
Patrick




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