Get Workflow Metadata via API

Get Workflow Metadata via API

Is there a way to get metadata on workflows and/or custom functions via API? I would like to automatically pull this information.

I couldn't find it in the documentations, but I'm curious if there is an undocumented endpoint that could do this.


Info
Moderation Update (7th August 2025):
Our development team is working to make this feature available by Q1 of 2026. We will update the post with the advancements as we near development completion.

Alert
Latest update on 29th September 2025:

We’re excited to announce that the Workflow Metadata API is now available to all users. For more information and detailed documentation, please visit the link below:

Get a specific workflow rule



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