How can I get all conversations and comments of a Zoho Desk ticket using ZOHODESK
Hi everyone,
While working with Zoho Desk, I have noticed that I can only retrieve the general information of a ticket using the following code:
- // @ts-ignore
- const ticket = (await ZOHODESK.get('ticket')).ticket;
- console.log('ticket', ticket);
However, my extension requires accessing the full conversations and comments associated with the ticket. I have carefully reviewed the documentation multiple times, but I couldn't find any information related to this requirement. I kindly request your assistance in addressing this issue. Any guidance or support would be greatly appreciated.
Thank you in advance.