How To Display Zoho Forms in CRM

How To Display Zoho Forms in CRM

I'm trying to create a web tab in the CRM that displays an internal form and then routes it correctly using the form's integration.

The form is integrated with Zoho Desk. It works great and we've been using it independently for a few months now so I really don't want to go through completely resetting that all up. I'd like to embed this form in a web tab in Zoho CRM, but receive an error:

forms.zoho.com refused to connect.

When I add the public form, it works fine but then the Zoho Desk integration fails. I assume this is because the public form does not know who is completing the form where as the internal link only works for users logged into the Zoho environment and knows who the `Added User ID` is.

How can I get the form to display in a web tab and pass the added user id? I tried setting it as an appended parameter, but I may have the form field name wrong. I can't seem to find the correct field name for the added user id anywhere.




      • Sticky Posts

      • Take control with geofencing: Manage form access based on location

        Hello form builders! Location-based data is not just about knowing where your users are—it's about making better decisions. With Zoho Forms, you can now collect your respondents' coordinates and define virtual boundaries, limiting form submissions to

      • Introducing Card Forms!

        Hello form builders, Zoho Forms is now introducing an elegant, free-flowing fluid design of Card forms that will give your forms a visually appealing look, while avoiding any visual clutter for users who are attempting to answer multiple questions at

      • Important update in Zoho Forms: Enhancements for improved email deliverability

        Hello, form builders! We would like to inform you about some changes we're making in Zoho Forms to ensure the deliverability of your outbound emails. Changes to Gmail policies Gmail has updated its DMARC policy which quarantines emails sent with gmail.com

      • Form language translation in Zoho Forms

        Hello everyone, Any business needs to satisfy its customers to gain favorable results, and it's not always easy. Various factors, like culture, education, and economics, can influence how they react to your products and services. When you're looking to

      • Enhancing user experience with Audio/Video Upload in Zoho Forms

        Hello form builders! Today, interactive forms are an integral part of websites and applications. While text-based inputs serve a variety of purposes, audio and video uploads can open up a world of possibilities for businesses. Imagine you are a talent