Any help will be greatly appreciated!

UPDATE: 

I was able to create a "work around" solution. Not exactly the most elegant and user friendly option that I have seen but it looks like it will work. 

I included a link to the video as the "hint" section of a question and the video opens in a new tab. I had to add instructions for the user not to hit the download button. This took a while for me to figure out.

UPDATE 2:

Now it appears I'm still dead in the water. I sent the survey preview out to test on a different computer and the "i" icon does not appear. The "i" icon triggers the hint and that is where the video link is located.

Any help or advice would be appreciated. I'm very much behind schedule on my product and this Zoho survey is a big part of the delay.