Hello community,

I created a widget, which checks all departments, if the user has written there as well, as some customer do this.

Overall it works fine, except that I have to refresh the widget tab every time I go to another ticket. How can I listen for that "ticket change" event? I tried App.on and ZOHODESK.Event.on, but only get the error, that both are not a function:

2.         //Wait until SDK is loaded
3.         ZOHODESK.extension.onload().then(function (App) {
4.             // First loading (works)
   
5.             loadTicketData();
   
6. 
   
7.             // Here I get the error
8.             App.on("Ticket_Changed", function (data) {
9.                 loadTicketData();
10.             });
11.         });

Attached I send you the full widget file. Any help is much appreciated!