How to push to a notification email for untouched tickets
Is it possible that we can push a notification email for untouched tickets like for example if a new ticket is created and its untouched from last 24 hours then automatically a notification has been pushed to the reporting manager or a specific agent ?
Sticky Posts
How to Add Users to your Organization in ZohoMail?
A better clarity so you can create other users to start using Zoho Mail. You can directly Add Users from the Control Panel to your Organization. You can invite users with the existing email address. If the person (user) already uses ZohoCRM, then you can import users from Zoho CRM. You can also import them using a .csv file. (if you are planning to add them in Bulk) In this topic, We will be discussing on how to Add and Invite users only. The Import options are self explanatory. ____________________________________________________________________________________________________________