how to switch guest user to admin

how to switch guest user to admin

Today we learned about Zoho and we are very enthusiastic about the product and would like to start using it. We also paid a subscription fee for 1 month to test things.

 

The problem is the following:

I created a Zoho forms account, then the IT manager created a forms account.

Then he paid the fee for a month and tried to add me as a user to his list.

Because I was already in an organization, I was added as guest.

It seems that he cannot change my userstatus to admin when you are guest. Also he cannot remove me from the list. I’m stuck there..

 

So I deleted my organization and my account in zoho forms, but this solves nothing. Now everything we try to get me as a user on his organization does not work. Also I lost my form on which I already spent some time. He cannot add me as a user to his mail users, because every link I receive is timed out, nor does he have the ability to resend invites..

 

does anyone have a possible solution for this problem?




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