I am able to change the default form layout online, but how do I do the same in the iPad app

I am able to change the default form layout online, but how do I do the same in the iPad app

I have customized the default ticket form on the web version of Zoho desk, and now whenever anyone logs in they use this new ticket layout. How do I do the same for the iPad or iPhone app, as they still show the default form that comes with zoho desk, where do you change the default apps on the iPad or iPhone app

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