IMAP not returning emails for both Thunderbird and K9

IMAP not returning emails for both Thunderbird and K9

Hi, for a few hours I haven't been able to download my messages through IMAP both on my laptop via Thunderbird and in my phone with K9. There are no error messages regarding my credentials, it's like there are no new messages to download, but I can see them in the web client. Tried recreating the account on K9 as well, and again no error messages but also all folders are empty now. As I already said, everything seems fine with my account on the web client, and I can also send mails from my clients, it's just IMAP access that isn't working as it should. Thanks in advance.

EDIT: just to provide additional info, access through POP3 seems to work fine, all emails are downloaded as they should, but this is obviously not my ideal setup since I have multiple clients configured with my Zoho email.

      • Sticky Posts

      • Zoho Mail POP & IMAP Server Details

        Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. Ensure
      • Important update on Group Management | Zoho Mail

        Dear Zoho Mail Community, This post is to inform you all of the following updates on the Group Management in Zoho Mail. Group Member Addition: If a group member is added to an organization group in a Zoho Application, the member will be automatically
      • Mastering email etiquette and best practices to follow in Zoho Mail

        Hello Zoho Mail Community, We’re thrilled to invite you all to our upcoming webinar: Mastering email etiquette and best practices to follow in Zoho Mail. Join our live webinar for expert etiquette tips to enhance your professionalism and elevate your
      • 📣 📣 ZUG Meetups India - Explore Hybrid Workspaces using Zoho Workplace - Meet and Learn! 🧑🏽‍💻🧑🏽‍💻

        We are excited to announce the User Community initiative to meet you all in person and help you explore the need of the hour - Hybrid Workspaces using Zoho Workplace. We aim to help you to setup your Digital Workplace effectively so that your employees
      • Announcing Zoho Mail - Inactive user Policy

        Dear Zoho Mail users, Thanks to all of you for your continuous support.  We have recently started implementing the Inactive User Policy, for Zoho Mail.  A user is considered as inactive, if the user has not logged in to the Zoho mail account for a period of more than 120 days. The login through POP, IMAP and Active Sync are all taken into account for tracking the period of inactivity.  Whoever received the communication need not panic, as we have just communicated our policy to all the users.  To