Integration of Live Tracking System with Zoho FSM for Technician Location Monitoring

Integration of Live Tracking System with Zoho FSM for Technician Location Monitoring

Dear Zoho Support Team,

We have a Zoho Creator application that contains appointment information, linking our customers and technicians. We are looking to create a live tracking system that captures and updates the real-time latitude and longitude of our technicians’ locations during appointments.

To achieve this, we would like to know if Zoho FSM can be used to automate and integrate this tracking process. Specifically, we aim for a real-time solution where the technicians’ location data is automatically updated within the Creator app without manual input, ensuring that the location remains consistently accurate throughout their appointment.

Could you please provide guidance on:

  1. Whether Zoho FSM supports real-time tracking that can be integrated with Zoho Creator?
  2. Any API or workflow setup recommendations for achieving this functionality.
  3. The frequency of location updates Zoho FSM can provide, and if there are any limitations or settings to adjust this interval.



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