Introducing the Reviews sub-module | Zoho Recruit

Introducing the Reviews sub-module | Zoho Recruit



Across every recruitment process, candidates are assessed by multiple stakeholders—recruiters, interviewers, hiring managers, and clients. These evaluations influence hiring decisions, yet they often exist in silos across assessments, emails, or interview records.

The Reviews sub-module brings all candidate evaluations into a centralized, structured format. Each review is recorded as a standalone entry that captures who reviewed the candidate, what type of evaluation it was, and the context behind it.
​
This allows recruitment teams to:
  • Maintain a complete history of candidate evaluations
  • Organize feedback based on the source and assessment type
  • Quickly access reviews from candidate, interview, or job opening records
  • Improve collaboration and transparency across decision-makers

Who can use the Reviews sub-module

The sub-module is:
  • Available across all plans of Zoho Recruit
  • Supported in both the Staffing Agency and Corporate HR editions

Understanding Review Sources: Why context matters

Not all reviews are equal—and understanding who provided feedback and in what context is critical to interpreting the candidate’s suitability for a role.

Zoho Recruit addresses this by assigning every review a Review Source—a system-defined identifier that helps categorize the evaluation and link it to the appropriate assessment type.
​


The five primary Review Sources are:

(1) Answered Assessment

Triggered when a candidate completes a pre-screening assessment sent during the early stages of application.
  • How it's generated: Automatically created when a candidate applies for a job that includes an assessment
  • What happens next: Once the candidate completes the test, the status updates to Answered. Recruiters can then evaluate responses and submit their review, changing the status to Reviewed
  • Assessment type used: Candidate Assessment
  • Primary use case: Screening candidates at scale before proceeding to interviews


(2) Recruiter Review

Created when a recruiter manually evaluates a candidate based on their profile or application, or interview responses.
  • How it's added: From the Candidates or Applications modules—either via the Rating icon in List View or by navigating to Related List > Ratings & Reviews > Add Review
  • Assessment type used: Recruiter's Assessment
  • Primary use case: Qualitative recruiter judgment on fit, experience, or potential

(3) Interviewer Review

Generated when an interviewer submits feedback following an interview session.
  • How it's submitted: From the Interviews module—via Interview Kit in Quick View or Submit Evaluation in the Detail Page. Interviewers can also use the Interview Feedback form in the client portal
  • Assessment type used: Interviewer Assessment
  • Primary use case: Documenting technical or role-specific feedback from interviewers

(4) Client Review (Staffing Agency)

Captured when a client submits feedback after reviewing candidate profiles shared by the recruiter.
  • How it's submitted: From the Candidate Review Form or through the Client Portal
  • Assessment type used: None required
  • Primary use case: Captures the client’s evaluation of submitted candidates during the final review stage. Especially relevant in staffing workflows where clients provide the final go/no-go feedback on profiles shared by the agency.

(5) Hiring Manager Review (Corporate HR)

Created when a hiring manager shares feedback on a submitted candidate.
  • How it's submitted: Submitted by hiring managers directly from their Zoho Recruit account
  • Assessment type used: None required
  • Primary use case: Used by internal hiring managers to share feedback on shortlisted candidates. These reviews play a key role in final decision-making and aligning recruitment with departmental expectations.
  

Streamline reviews with automation

Workflow rules in Zoho Recruit allow you to automate actions based on review activity. For example, if a candidate’s assessment has been marked Answered for over 48 hours without follow-up, you can auto-trigger a reminder email to the recruiter. This ensures timely action on every candidate evaluation and helps prevent bottlenecks in your hiring funnel.



For more details about the Reviews sub-module, refer to our help article. If you have any questions or suggestions, feel free to leave a comment below or reach out to us at support@zohorecruit.com.

If you're looking to bring structure, traceability, and clarity to your evaluation process, the Reviews sub-module is now available and ready to support your hiring team. Let us know how you're using it, and we’ll continue building on it with your feedback.

Regards,
Team Zoho Recruit


      • Sticky Posts

      • An update to improve email delivery | Email Authentication & Relay

        Update Rollout Latest Update: Enterprise users (8th July, 2025) This update is now live for Enterprise plan users in all regions. This includes People Plus, but not Zoho One, which will be covered in an upcoming update. Professional users (31st May 2025)

      • Zoho Recruit User Group Meet-up | INDIA 2025 (Venue Finalised)

        Hello Zoho Recruit users from India, We’re pleased and excited to announce our 2025 edition of Zoho user group meet-up in India in five cities! In this meet-up, our team of experts will help you understand the intricate nuances to use Zoho Recruit better,

      • Zoho Recruit is coming to the UK | Zoho Community Learning Series

        Customers from the United Kingdom, Exciting news: We will be in London for the Zoho Recruit user meet up. Our team will help you better understand the intricate nuances of Zoho Recruit to help you hire faster, inform about new and upcoming features, and

      • Ask the experts - A live Q & A discussion on Zoho Recruit

        We are delighted to come back with another edition of Ask the Experts community series. This edition, we'll be focusing on everything about Zoho Recruit. The topics will focus on the features that are used/asked by the majority of users and also based

      • Restriction on 'From' addresses with a public domain

        Dear Zoho Recruit Community, We hope this message finds you well. This post is to inform you about some important updates regarding email restrictions within Zoho Recruit. Effective post 31st March 2025, we will be implementing changes to the use of email

        • Recent Topics

        • Payroll and BAS ( Australian tax report format )

          Hello , I am evaluating Zoho Books and I find the interface very intuitive and straight forward. My company is currently using Quickbooks Premier the Australian version. Before we can consider moving the service we would need to have the following addressed : 1.Payroll 2.BAS ( business activity statement ) for tax purposes 3.Some form of local backup and possible export of data to a widely accepted format. Regards Codrin Mitin

        • Problem with Email an invoice with multiple attachments using API

          I have an invoice with 3 attachments. When I send an email manually using the UI, everything works correctly. I receive an email with three attachments. The problem occurs when I try to initiate sending an email using the API. The email comes with only

        • Page Layouts for Standard Modules like CRM

          For standard modules like quotes, invoices, purchase orders, etc, it would be a great feature to be able to create custom page layouts with custom fields in Zoho Books similar to how you can in Zoho CRM. For example, and my current use case, I have a

        • Non-depreciating fixed asset

          Hi! There are non-depreciable fixed assets (e.g. land). It would be very useful to be able to create a new type of fixed asset (within the fixed assets module) with a ‘No depreciation’ depreciation method. There is always the option of recording land

        • Fixed asset management

          I want to know if there is any individual module for fixed assets management

        • One time sale item in billing automatically detects as service

          if i have some items which i don't want to add in my "item" list because its sold only for one time. but when i type item name in invoice, it (system) automatically takes it as a service and despite of HSN , it shows SAC code to be entered. if its selectable i.e. either item or service , it would be very helpful and a must have feature.

        • Project template after project creation

          How can I apply a project template AFTER the project has been created?

        • convert the project to templet

          i have some deployment ME product for different customer , i need to create a fixed template for use it rather then keeping creating this template every time

        • Is there a notification API when a new note is addeding

          Trying to push to Cliq, or email notification when there's a new note added in module. How to implement this?

        • Seriously - Create multiple contacts for leads, (With Company as lead) Zoho CRM

          In Zoho CRM, considering a comapny as a lead, you need us to allow addition of more than one contact. Currently the Lead Section is missing "Add contact" feature which is available in "Accounts". When you know that a particular lead can have multiple

        • Related Module in Sharing Rules

          Zoho CRM team recently added the feature to filter records by Related Records It will be really beneficial if we can have this feature for Sharing Rules as well

        • Assignment Thresholds Resetting After Lead Conversion

          Hello everyone, We're facing an issue with Zoho CRM's lead assignment thresholds that makes them unsuitable for our workflow. I'm hoping to find a potential workaround or solution from the community. Here’s our current process: A new lead is created automatically

        • Vendor Signatures Needed for Purchase Orders

          Hello everyone, We have a unique requirement that necessitates that Vendors & Suppliers formally acknowledge our Purchase Orders upon receipt. I was hoping that there would be an option to do so in Zoho Books, but that does not appear to be the case.

        • Export Invoices to XML file

          Namaste! ZOHO suite of Apps is awesome and we as Partner, would like to use and implement the app´s from the Financial suite like ZOHO Invoice, but, in Portugal, we can only use certified Invoice Software and for this reason, we need to develop/customize on top of ZOHO Invoice to create an XML file with specific information and after this, go to the government and certified the software. As soon as we have for example, ZOHO CRM integrated with ZOHO Invoice up and running, our business opportunities

        • Zoho CRM Analytics - Allow To Reorder Dashboards

          I would like to suggest that you add the ability to reorder dashboards in the Analytics Module. I can see that this has been requested some time ago, the latest 9 years ago. I am not sure if this is a big or small endeavor, but such a small fix can go

        • Territory view for custom modules?

          I have recently activated territories however I can't seem to find how to use territories for custom modules? These modules have territories:  Contacts /  Accounts / Opportunities These modules don't have territories:   Buildings (custom module) and 

        • Zoho Books - How to Invoke a Custom Function in Schedulers

          We have multiple schedulers that send emails to customers in batches. Currently, we are maintaining the same code across several schedulers. Is it possible to use a custom function inside a scheduler script? If yes, how can we invoke the custom function

        • Open filtered deals from campaign

          Do you think a feature like this would be feasible? Say you are seeing campaign "XYZ" in CRM. The campaign has a related list of deals. If you want to see the related deals in a deal view, you should navigate to the Deals module, open the campaign filter,

        • Adding a developer for editing the client application with a single user license

          Hi, I want to know that I as a developer I developed one application and handed over to the customer who is using the application on a single user license. Now after6 months customer came back to me and needs some changes in the application. Can a customer

        • additional accounts

          If I brought 5 emails to my account. Can I later buy additional emails.

        • Approval Process Comments

          Is it possible to view the comments entered during the approval or rejection of a record in the approval process? If not, is there a way to require a field to be completed upon approval or rejection?

        • Login for test case

          Had a few questions regarding authentication test cases and couldn't find an answer in the the docs. 1. If an app like Zoho Creator requires authentication before providing access, do I need to create a login function and add it to each test case? 2.

        • Zoho / Outlook Calendar sync

          The current Marketplace -> Microsoft -> Meetings integration needs 2 changes. 1. The current language for the Two-Way sync option should be changed. It currently states, "Sync both your Zoho CRM Calendar and Office 365 Calendar meetings with each other."

        • Collaps Notes

          There are times when long/large notes are added to a record i.e. Accounts or Deals etc. Currently, the full note is displayed in the notes related list section. It would be great if by default only 5 to 10 rows of the note are displayed when the note

        • GST Slabs Redefined: Stay Compliant Using Zoho Books!

          Hello Everyone! The Government of India is rolling out new GST rates, a major reform aimed at simplifying the current tax structure starting 22 September 2025. GST will move from four slabs (5%, 12%, 18%, 28%) to two main slabs (5% and 18%), plus a special

        • Form Rules for Suburb Categories to alternate landing pages or Making a Fields Contents ALL CAPS

          I need to send differentform submissions to two to three different thank-you URLs (for Meta/Google pixels) depending on which suburb a user selects in a form. I have ~400 suburbs split into two categories (A and B, based on business value). Current challenges:

        • Please make it easier to Pause syncing

          right now it takes 3 clicks to get there. sounds silly, but can you make it just 2 clicks to get it done instead? thats how dropbox does it, 2 clicks to pause instead of 3.

        • Customer members area

          Does FSM support a customer members area? If not what do you propose we use if we want the data used in FSM for customers to give them an area / login to see past orders, create new orders and general announcements.

        • Zoho Books-Accounting on the Go Series!

          Dear users, Continuing in the spirit of our 'Function Fridays' series, where we've been sharing custom function scripts to automate your back office operations, we're thrilled to introduce our latest initiative – the 'Zoho Books-Accounting on the Go Series'.

        • Record Logged in User while using CRM lookup field

          Is it possible, while using the Zoho CRM lookup field, to automatically use the user account logged into Zoho CRM in a hidden field? I was hoping to add employee accounts to my current plan. But would like a record on the Form submission of who submitted

        • Record comment filter

          Hi - I have a calendar app that we use to track tasks. I have the calendar view set up so that the logged in user only sees the record if they are assigned to the task. BUT there are instances when someone is @ mentioned in the record when they are not

        • Desktop app doesn't support notecards created on Android

          Hi, Does anybody have same problem? Some of last notecards created on Android app (v. 6.6) doesn't show in desktop app (v. 3.5.5). I see these note cards but whith they appear with exclamation mark in yellow triangle (see screenshot) and when I try to

        • Notes created in mobile can no longer be accessed in desktop

          Working with a 2013 Mac running OS 10.14.6; Desktop Notebook version 4.5.3. Using Motorola Moto G Power 5G - 2024; Android app version 6.7 I have been using Notebook for some years. Starting several weeks ago, the notes newly created ion the phone can

        • Function #49: Manage varying installment payments using Zoho Books

          . Hello everyone, and welcome back to our series! Last week, we discussed automating the collection of fixed installment payments in Zoho Books. But what if your payment structure involves charging varying percentages of the invoice total as installments?

        • Open Sans Font in Zoho Books is not Open Sans.

          Font choice in customising PDF Templates is very limited, we cannot upload custom fonts, and to make things worse, the font names are not accurate. I selected Open Sans, and thought the system was bugging, but no, Open Sans is not Open Sans. The real

        • Zoho Writer - Option to Export as .zdoc format

          I've noticed that it's not possible to export a Zoho Writer Document in the .zdoc format. Isn't zdoc, Zoho Writer's own format? My use case is that I sometimes need to create quite complex documents with floating elements, which sometimes need to become

        • Is it possible for contacts to "Re-enter" a workflow in Zoho Campaign?

          We are currently working on a way to automatically add users to from one list to other lists based on specific criteria, but can't seem to find a native way of doing this so we are trying to use Workflows to do this. So, for example, if a user's status is set to "Active," then they should be added to the list "Active Users." If the same user's status is then set to "Paused," they should be added to the list "Paused Users" and removed from the list "Active Users." This works fine for the first go

        • Bulk upload images and specifications to products

          Hi, Many users have asked this over the years and I am also asking the same. Is there any way in which we can bulk upload product (variant) images and product specifications. The current way to upload/select image for every variant is too cumbersome.

        • Out of Office for Just One of My Alias Email

          Can I set up the Out of Office Reply for Just One of my Alias Email Addresses?

        • Can I map multiple Surveys into the CRM using the same fields?

          Hello, We are a healthcare practice that offers two distinct services (Nutrition and Primary Care). We use Zoho Survey for our lead generation form (Get Started Survey), which allows people to express interest in one of the two services and even allows

        • Next Page