Dear team,

I encountered an issue with my desk extension recently. I have been utilizing the desk extension for a while now, and it has been functioning smoothly until yesterday.

Suddenly, I encountered an error message indicating an "Invalid ConnectionName or Id." Despite my attempts to troubleshoot the issue, I have been unable to resolve it on my own. Could you please assist me in resolving this matter at your earliest convenience? It is crucial for me to have the desk extension operational as it plays a significant role in my day-to-day tasks.

If you require any further information or details regarding the error, please do not hesitate to reach out to me. I appreciate your prompt attention to this matter and look forward to your assistance in resolving the issue. Thank you for your time and assistance.

Warm Regards,

Hidfam