Invoice notification emails not arriving with clients

Invoice notification emails not arriving with clients

Good afternoon,

Over the last few weeks we've noticed that our invoice notification emails are very often not arriving with our clients.
Nothing has changed at our end in terms of the email from address or the email content.
The emails have always included the invoice as a pdf attachment and the long link to the online invoice so not sure why this has just started happening.  I've asked clients to check their spam/junk folders too.  In some cases they find the emails there, but in other cases the emails never arrive at all.

Is anyone else having the same problem?
Can Zoho provide guidance on what might be the issue?

Thanks very much,
Dave


      • Sticky Posts

      • Zoho Invoice Will Soon Discontinue Support for Older Browser Versions

        Hello users, Starting from May 15, 2024, Zoho Invoice will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older than
      • Bulk Printing now available in Zoho Invoice

        Hello, We are happy to announce the much requested and much awaited feature in Zoho Invoice - Bulk Printing of Estimates and Invoices. All you need to do is, select the invoices you wish to print and then click the 'Print' button. All the invoices will be downloaded as a single PDF file which can be printed as you wish. You can print upto 25 invoices at a single go. Go ahead and give it a shot and let us know how it worked for you. Regards, Reshma   
      • Introducing the iPhone App for Zoho Invoice

        Now you can invoice on the go from your iPhone through the Zoho Invoice iPhone app. Our iPhone app is available at the apps store for download. The app is special in more ways than one: An impeccable UI takes your invoicing experience to a whole new level That's a first native app we've come up with It's available for FREE!!!!! Yeah, absolutely Free. No brainer there, we just wanted to make our users to enjoy the app no strings attachedHere some snapshots of the app: For the real experience, head