iPad app not showing new users

iPad app not showing new users

Mt iPad app does not show newly added employees. I want to assign them a task and when I do a "reset app", it seems that I loose tasks that were logged that day by employees. This is strictly in reference to the CRM, not an employee module. How do I prevent "records not currently synced to server from being deleted on the desktop app when I reset the app on my iPad. That's the only way I know to get new fields and users to appear.

Please advise.