Issue with Mobile App v3.0 (3.0.10)

Issue with Mobile App v3.0 (3.0.10)

@ Sathyanarayanan S

Thisjust received from one of our clients:

We uncovered a big issue today. Previously, we were able to view Documents in the Zoho Projects Mobile App. But today I logged on and was updated to v3.0.10. After that, I could not view any Documents in any project although you can see and access them in the Feed.  To duplicate:

 

1. Select Projects

2. Select a Project that has Documents (you can see them on the desktop version)

3. Select Documents

4. You will get a message that there are "No documents available"

 

We tested this on all iPhones (we're all Mac here). Of course you know our business and our techs MUST have access to project photos and other documents for equipment placement, regulatory requirements, and more so we're essentially down until resolved.

 

I attached a screenshot of a Project that has Documents on the desktop but none in the Mobile App.  Let me know if you need more information. 

 

Thank you.






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