Live webinars for Zoho CRM Plus

Live webinars for Zoho CRM Plus

Hello everyone,
 
We're organizing live webinars every week to help you get the most out of Zoho CRM Plus. If you are in a trial phase of the product or if you're a new customer, these will definitely help you. They're available in the following time zones: IST, PDT, BST, and CST. Here's a brief about the topics we'll be covering.

Zoho CRM Plus: Customer experience platform overview

When : Every Tuesday at 11am IST, PDT, and BST
Cost : FREE

This webinar will give you a detailed overview of Zoho CRM Plus and how you can unify the sales, marketing, and support teams at your business to deliver exceptional customer experience.

Topics discussed during the webinar:
  • Getting started with Zoho CRM Plus
  • Run and manage campaigns
  • Engage visitors on your webpage
  • Automate repetitive sales activities with workflow rules
  • Introduction to Zia, your AI-powered sales assistant
  • Make outgoing calls through telephony
  • Introduction to Blueprint
  • Get real-time notifications with Sales Signals
  • View analytics across sales, marketing, and support channels

Proactive website engagement and visitor behavior tracking on the Zoho CX platform

When: Every Thursday at 11am IST, PDT, and BST
Cost: FREE

In this webinar, you'll learn how to engage with your website visitors and understand their behavior, like the number of times they visited your webpage, their time spent there, and more. You can also learn how to convert website visitors into leads, and convert chats into support tickets.
 
Topics discussed during the webinar:
  • Importance of real-time engagement
  • Identifying visitors
  • Initiating proactive conversations with visitors
  • Triggering automatic messages for the visitors (intelligent triggers)
  • Enabling audio calls
  • Getting started with customizable chat bots
  • Converting website visitors into leads in CRM
  • Routing chats to the right team
  • Overview of the SalesIQ mobile app

At the end of the webinar, you'll have the chance to ask our product expert questions, or you can reach us at crmpluswebinars@zohocorp.com. We'd be delighted to assist you!


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