Mail Group , automation assignment
Dear Zoho Team,
i have a company email , putting on website , so customer can send email to this for consultant on products.
I would like to assgin round robin to staffs of sale teams.
Though i try a few way ,but still not good :
1/ Setup group in Zoho Mail Admin, it will send email to all staffs in group . But round robin automation asssignment is not possible, leads is leaked .
2/ Setup that email in Zoho desk , and set rules, it satisfy our needs. Only problem is that team needs to work with many Applications ( CMR and Desk ) , it is not effciency.
Therefore, please suggest me any other way to achieve this .
Topic Participants
baohoa
Michael Trow
Ishwarya SG
Sticky Posts
How to Add Users to your Organization in ZohoMail?
A better clarity so you can create other users to start using Zoho Mail. You can directly Add Users from the Control Panel to your Organization. You can invite users with the existing email address. If the person (user) already uses ZohoCRM, then you can import users from Zoho CRM. You can also import them using a .csv file. (if you are planning to add them in Bulk) In this topic, We will be discussing on how to Add and Invite users only. The Import options are self explanatory. ____________________________________________________________________________________________________________