Mail Merge disabled

Mail Merge disabled

Hello! I've recently upgraded to the Premium Trial for Zoho Mail, since I was looking for an easy Mail Merge solution and it is only available in paid plans. I'm talking about the Zoho Mail addon from eWidget, not the Mail Merge from CRM (these are just business e-mails).

Mail Merge blank screen


I managed to send one campaign through Mail Merge. My account got blocked like 3 times but in the end Mail Merge fixed itself up and was sending some more e-mails each hour until it completed the operation. Once that happened though, the Mail Merge history and create new options disappeared (see image attached), and now I've been left with a blank window. I haven't found any information about this on the Help guides.

If anybody knows what's going on I'd appreciate some help since it's taking up time of my Trial and I surely won't keep the upgrade if the feature doesn't work properly.

Thanks in advance.



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