Mail sent from Journey in Marketing Automation not syncing in CRM Contact Details

Mail sent from Journey in Marketing Automation not syncing in CRM Contact Details

Hi,

I've created a module in Zoho CRM called "test module" and synced it in Zoho Marketing Automation, in a list called "test module list".

Then I created just one contact in test module, and it synced correctly in the zoho marketing automation list. 

Then I made up a test journey, sending an email to the test module list. 

I correctly received the mail, but what I was expecting is that the mail I sent from the journey would be visible in the mail details of the contact in CRM, but that's not happening.

The main purpose is that agents opening a contact in CRM will be aware that we sent a specific mail from the marketing automation.

Am I missing something? Is it feasible?

Thanks!



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