Missing data rows in Zoho QuickBooks Analytics

Missing data rows in Zoho QuickBooks Analytics

Dear All,

We seems to be experiencing an issue where we are missing data rows at least one of the tables synced via Zoho Analytics QuickBooks Analytics. The Budget Details, and related Budgets, tables are not synced by default when establishing/setting up Zoho QuickBooks Analytics, but are needed to meet special reporting requirements/requests. We have therefore added them, and all their fields, to our setup.

Unfortunately for us it appears there is some sort of issue in the synchronization between Zoho Analytics and our QuickBooks Advanced Online. Using the above mentioned Budget Details table as an example, we seem to be receiving only a portion of the actual data that exists in QuickBooks. Using QuickBooks Spreadsheet Sync for Excel (beta) we receive 14646 detail rows. Shockingly, the Budget Details data rows received in our Zoho Analytics QuickBooks Analytics is just over half that number (57%) at only 8361 rows returned.

We haven't even scratched the surface on our Zoho Analytics quotas/limits so that is not the case.

Is this a known issue? Has anyone else experienced anything similar? 

Cheers,

Daniel


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