Missing users in CRM workflow notification and "share with zoho cliq"

Missing users in CRM workflow notification and "share with zoho cliq"

Hi,

I'm creating a workflow that should send a notification to a Zoho Cliq user when a Lead with specific lead source enters the CRM. 

The problem is that not all users are showing up in the select menu, when I choose "Notify to Zoho Cliq - Users". As you can see from the screenshot, just two users are showing up (we have 8 users in our org). 

One of those two users it's me, Raffaele, the admin and the other one, Marco, is another user, disabled weeks ago in our org.

Can you tell me how I can get the full list of users showing there? Same happens if I open a deal or a contact, choose share with zoho cliq, then "users" and only Marco appears there, which is the only users I've disabled from our org!

Help, please!


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