Hello everyone, 

I have just started using Zoho CRM. I purchased an account today (standard edition) for one month and I am setting everything  up so I can convince other shareholders that we need this software- excel is not a CRM Tool :) 

I am trying to use the Zoho app but I get the following error: 'user not active' 

steps: 

1. download ios app 

2. enter correct password and email address

3. user not active error

device:iPhone 4, iOs 7.1.1 

Please follow up,